PENGARUH LEADERSHIP, KOMITMEN ORGANISASI, DAN STRES KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DAN KINERJA KARYAWAN (Studi Kasus di PT. Jatelindo Perkasa Abadi)

SEPTIANI, LIDYA (2020) PENGARUH LEADERSHIP, KOMITMEN ORGANISASI, DAN STRES KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DAN KINERJA KARYAWAN (Studi Kasus di PT. Jatelindo Perkasa Abadi). S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

This study aims to examine and analyze the effect of leadership, organizational commitment and work stress on organizational citizenship behavior (OCB) and employee performance at PT. Jatelindo Perkasa Abadi. This research was conducted on 60 respondents using a quantitative descriptive approach. The approach used in this research is Structural Equation Model (SEM) with Smart-PLS analysis tools. The results showed that Leadership had a significant positive effect on Organizational Citizenship Behavior. Organizational Commitment has a significant positive effect on Organizational Citizenship Behavior. Job Stress has a significant negative effect on Organizational Citizenship Behavior. Leadership has a significant positive effect on performance. Organizational Commitment has a significant positive effect on performance. Job Stress has a significant negative effect on performance. Organizational Citizenship Behavior has a significant positive effect on performance. Keywords: Leadership, Organizational Commitment, Job stress, Organizational Citizenship Behavior, Performance. Penelitian ini bertujuan untuk menguji dan menganalisis pengaruh leadership, komitmen organisasi dan stress kerja terhadap organizational citizenship behavior (OCB) dan kinerja karyawan di PT. Jatelindo Perkasa Abadi. Penelitian ini dilakukan terhadap 60 responden dengan menggunakan pendekatan deskriptif kuantitatif. Pendekatan yang digunakan dalam penelitian ini adalah Structural Equation Model (SEM) dengan alat analisis Smart-PLS. Hasil penelitian menunjukan Leadership berpengaruh positif signifikan terhadap Organizational Citizenship Behavior. Komitmen Organisasi berpengaruh positif signifikan terhadap Organizational Citizenship Behavior. Stres Kerja berpengaruh negatif signifikan terhadap Organizational Citizenship Behavior. Leadership berpengaruh positif signifikan terhadap kinerja. Komitmen Organisasi berpengaruh positif signifikan terhadap kinerja. Stres Kerja berpengaruh negatif signifikan terhadap kinerja. Organizational Citizenship Behavior berpengaruh positif signifikan terhadap kinerja. Kata Kunci : Leadership, Komitmen Organisasi, Stres kerja, Organizational Citizenship Behavior, Kinerja.

Item Type:	Thesis (S1)
Call Number:	SE/31/21/217
NIM/NIDN Creators:	43115120246
Uncontrolled Keywords:	Leadership, Komitmen Organisasi, Stres kerja, Organizational Citizenship Behavior, Kinerja.
Subjects:	100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 158 Applied Psychology/Psikologi Terapan > 158.7 Industrial Psychology/Psikologi Industri, Psikologi Perindustrian > 158.72 Job Stress/Stres Kerja 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 158 Applied Psychology/Psikologi Terapan > 158.7 Industrial Psychology/Psikologi Industri, Psikologi Perindustrian > 158.72 Job Stress/Stres Kerja > 158.723 Job Burnout/Kelelahan Kerja 300 Social Science/Ilmu-ilmu Sosial > 300. Social Science/Ilmu-ilmu Sosial > 303 Social Process/Proses Sosial > 303.3 Coordination and Control/Koordinasi dan Kontrol > 303.34 Leadership/Kepemimpinan 300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 331 Labor Economics/Ekonomi Perburuhan > 331.2 Conditions of Employment/Kondisi Buruh, Kondisi Pekerja, Kondisi Pegawai, Kondisi Karyawan 600 Technology/Teknologi > 640 Home Economic and Family Living Management/Kesejahteraan Rumah Tangga dan Manajemen Kehidupan Keluarga > 647 Management Housekeeping/Pengaturan Pekerjaan Rumah Tangga > 647.6 Employee Hours and Duties/Jam dan Tugas Karyawan
Divisions:	Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User:	Putra Arsy Anugrah
Date Deposited:	30 May 2022 16:40
Last Modified:	30 May 2022 16:40
URI:	http://repository.mercubuana.ac.id/id/eprint/52203

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