PENGARUH KECERDASAN EMOSIONAL DAN KOMITMEN ORGANISASIONAL DAN DISIPLIN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (Studi Pada Karyawan di PT. Mega Finadana)

YANTI, ERNI (2019) PENGARUH KECERDASAN EMOSIONAL DAN KOMITMEN ORGANISASIONAL DAN DISIPLIN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (Studi Pada Karyawan di PT. Mega Finadana). S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

This study aims to determine and explain the effect of emotional intelligence and organizational commitment and work discipline on organizational citizenship behavior (OCB). The type of research used is explanatory research with a quantitative approach to determine the effect between variables, where hypothesis testing uses descriptive statistical analysis and t test. Based on research it can be seen that the variable emotional intelligence, organizational commitment, work discipline has a significant positive effect on the organizational citizenship behavior (OCB) variables. Keywords: emotional intelligence, organizational commitment, work discipline, organizational citizenship behavior (OCB). Penelitian ini bertujuan untuk mengetahui dan menjelaskan pengaruh kecerdasan emosional dan komitmen organisasional dan disiplin kerja terhadap organizational citizenship behavior (OCB). Jenis penelitian yang dipakai adalah penelitian penjelasan dengan pendekatan secara kuantitatif guna mengetahui pengaruh antar variabel, dimana pengujian hipotesis menggunakan analisis statistik deskriptif dan uji t. Berdasarkan penelitian dapat diketahui bahwa variabel kecerdasan emosional, komitmen organsasional, disiplin kerja memiliki pengaruh positif signifikan terhadap variabel organizational citizenship Behavior (OCB). Kata Kunci: kecerdasan emosional, komitmen organisasional, disiplin kerja, organizational citizenship Behavior (OCB).

Item Type: Thesis (S1)
Call Number CD: FE/MJ. 19 643
NIM/NIDN Creators: 43116120066
Uncontrolled Keywords: kecerdasan emosional, komitmen organisasional, disiplin kerja, organizational citizenship Behavior (OCB).
Subjects: 100 Philosophy and Psychology/Filsafat dan Psikologi > 170 Ethics, Moral Philosophy/Etika, Filsafat Moral > 174 Occupational Ethics/Etika Jabatan, Etika Profesi
100 Philosophy and Psychology/Filsafat dan Psikologi > 170 Ethics, Moral Philosophy/Etika, Filsafat Moral > 174 Occupational Ethics/Etika Jabatan, Etika Profesi > 174.1 Clergy/Etika Karyawan
600 Technology/Teknologi > 640 Home Economic and Family Living Management/Kesejahteraan Rumah Tangga dan Manajemen Kehidupan Keluarga > 647 Management Housekeeping/Pengaturan Pekerjaan Rumah Tangga > 647.6 Employee Hours and Duties/Jam dan Tugas Karyawan
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Dede Muksin Lubis
Date Deposited: 21 Nov 2021 14:02
Last Modified: 04 Jun 2022 03:14
URI: http://repository.mercubuana.ac.id/id/eprint/50494

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