PENGARUH GAYA KEPEMIMPINAN TRANSFORMASIONAL, KOMITMEN ORGANISASIONAL DAN KETIDAKAMANAN KERJA TERHADAP KINERJA KARYAWAN OUTSOURCING DI PT INDOSAT TBK GROUP CUSTOMER OPERATIONS

ANWAR, NURUL FITRIA (2019) PENGARUH GAYA KEPEMIMPINAN TRANSFORMASIONAL, KOMITMEN ORGANISASIONAL DAN KETIDAKAMANAN KERJA TERHADAP KINERJA KARYAWAN OUTSOURCING DI PT INDOSAT TBK GROUP CUSTOMER OPERATIONS. S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

The research was conducted to obtain influence style transformational leadership, commitment and insecurity viability work on performance outsourcing employees in pt indosat tbk group custmer operations.Popoulasi the research is about 302 people and used as samples is 80 people or 26,3 % employees outsourcing pt indosat tbk group customer operations, sample sample use is saturated and measured by likert scale.Data were collected using kuisioner.Analysis of data both linear regression and mixed with multiple spss 21. The results of the study shows that koefsien test the hypothesis of determination ( adjusted r2 ) as much as 0,075 which means 7.57 % outsourcing of employee performance effected by force transformational leadership , commitment and organisational work on inconvenience related to the , while 92.5 % described by other variables that had not been included in the model this research .To test the accuracy of a model the value of f count as much as 3,134 or greater than f table namely 2,72 with a value of significance in 0,030 or lower prices than 0.05 so it can it was stated that the transformational leadership style , commitment and organisational work on inconvenience related to the influence significantly to the performance of work employees together. Based on the results of the significance partial leadership influential style transformational positive and significantly to employee performance outsourcing, the influential viability negative and significantly to employee performance outsourcing, while job insecurity have negative effects and against employee performance outsourcing PT Indosat Tbk Group Customer Operations. Keyword: leadership transformational, organizational commitment, job insecurity, work performance Penelitian ini dilakukan untuk mengetahui pengaruh gaya kepemimpinan transformasional, komitmen organisasional dan ketidakamanan kerja terhadap kinerja karyawan outsourcing di PT Indosat Tbk Group Custmer Operations. Popoulasi dalam penelitian ini adalah sebanyak 302 orang dan yang digunakan sebagai sampel adalah 80 orang atau 26,3% karyawan outsourcing di PT Indosat Tbk Group Customer Operations, sampel yang digunakan adalah sampel jenuh dan diukur dengan skala Likert. Data dikumpulkan menggunakan kuisioner. Analisis data menggunkan regresi linear berganda dan diolah dengan SPSS 21. Hasil penelitian uji hipotesis menunjukkan bahwa koefsien determinasi (adjusted R2) sebesar 0,075 yang artinya 7,5% kinerja karyawan outsourcing dipengaruhi oleh gaya kepemimpinan transformasional, komitmen organisasional dan ketidakamanan kerja, sedangkan 92,5% dijelaskan oleh variabel lain yang tidak dimasukkan dalam model penelitian ini. Untuk uji ketepatan model nilai f hitung sebesar 3,134 atau lebih besar dari f tabel yaitu 2,72 dengan nilai signifikasi 0,040 atau lebih kecil dari 0,05 maka dapat dinyatakan bahwa gaya kepemimpinan transformasional, komitmen organisational dan ketidakamanan kerja berpengaruh secara signifikan terhadap kinerja kerja karyawan secara bersama-sama. Berdasarkan hasil uji signifikansi parsial gaya kepemimpinan transformasional berpengaruh positif dan signifikan terhadap kinerja karyawan outsourcing, komitmen organisasional berpengaruh negatif dan signifikan terhadap kinerja karyawan outsourcing, sedangkan ketidakamanan kerja berpengaruh negatif dan terhadap kinerja karyawan outsourcing di PT Indosat Tbk Group Customer Operations. Kata kunci: Kepemimpinan transformasional, komitmen organisasional, ketidakamanan kerja, kinerja karyawan.

Item Type: Thesis (S1)
Call Number: SE/31/18/598
NIM: 43115110330
Uncontrolled Keywords: Kepemimpinan transformasional, komitmen organisasional, ketidakamanan kerja, kinerja karyawan.
Subjects: 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 070 Documentary Media, Educational Media, News Media, Journalism, Publishing/Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.1-070.9 Standard Subdivisions of Documentary Media, Educational Media, News Media, Journalism, Publishing/Subdivisi Standar Dari Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.4 Journalism/Jurnalisme, Jurnalistik, Pers > 070.48 Journalism Directed to Special Groups/Jurnalistik Disutradarai oleh Kelompok Khusus > 070.486 Occupational and Employee Groups/Kelompok Kerja dan Karyawan
100 Philosophy and Psychology/Filsafat dan Psikologi > 170 Ethics, Moral Philosophy/Etika, Filsafat Moral > 174 Occupational Ethics/Etika Jabatan, Etika Profesi > 174.1 Clergy/Etika Karyawan
300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi
300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 331 Labor Economics/Ekonomi Perburuhan
300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 331 Labor Economics/Ekonomi Perburuhan > 331.2 Conditions of Employment/Kondisi Buruh, Kondisi Pekerja, Kondisi Pegawai, Kondisi Karyawan
600 Technology/Teknologi > 640 Home Economic and Family Living Management/Kesejahteraan Rumah Tangga dan Manajemen Kehidupan Keluarga > 647 Management Housekeeping/Pengaturan Pekerjaan Rumah Tangga > 647.3 Outdoor Employees/Karyawan Di Luar Ruangan
600 Technology/Teknologi > 640 Home Economic and Family Living Management/Kesejahteraan Rumah Tangga dan Manajemen Kehidupan Keluarga > 647 Management Housekeeping/Pengaturan Pekerjaan Rumah Tangga > 647.6 Employee Hours and Duties/Jam dan Tugas Karyawan
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Dede Muksin Lubis
Date Deposited: 24 Jun 2019 03:40
Last Modified: 24 Jun 2019 03:40
URI: http://repository.mercubuana.ac.id/id/eprint/49046

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