APLIKASI SISTEM PENDUKUNG KEPUTUSAN MANAJEMEN TRACKING BERDASARKAN SERVICE LEVEL AGREEMENT

SANDY, MUCHAMAD (2019) APLIKASI SISTEM PENDUKUNG KEPUTUSAN MANAJEMEN TRACKING BERDASARKAN SERVICE LEVEL AGREEMENT. S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

Delivery of goods is a routine activity undertaken by logistic companies. The large demand of goods delivery between cities cause the company is required to make delivery in real time and have the accuracy of delivery. Monitoring the delivery of goods is not an easy task because of many aspects that affect, causing problems and conflicts of delivery and acceptance. The loss of goods during delivery, the reporting system is still done manually resulting in finding in the audit. therefore required a system capable of providing solutions to assist the company in monitoring the delivery of goods that can facilitate the user to obtain information about the status of goods sent. One of them is the use of this application as a means of monitoring the delivery of goods and as decision support related service level agreement in the process of delivery. In this research, the process of design and implementation on the development of this system using HTML, PHP, CSS, and Javascript programming language with MySQL database. as well as implementing object-oriented UML analysis methods. The system development model used in this research is the Agile model. Keywords : Real time, monitoring, delivery, Service level agreement, finding, Agile. Pengiriman barang merupakan suatu kegiatan rutin yang dilakukan oleh perusahaan logisitik. Banyaknya permintaan pengiriman barang antar kota menyebabkan perusahaan diharuskan melakukan pengiriman secara real time dan memiliki keakuratan pengiriman. Melakukan monitoring pengiriman barang bukanlah pekerjaan yang mudah dikarenakan banyak aspek yang mempengaruhi sehingga menimbulkan masalah dan konflik pengiriman maupun penerimaan. Hilangnya barang saat pengiriman, sistem laporan yang masih dilakukan secara manual yang mengakibatkan terjadinya finding dalam audit. oleh karena itu diperlukan sebuah sistem yang mampu memberikan solusi untuk yang membantu perusahaan dalam melakukan monitoring pengiriman barang yang dapat memudahkan user untuk mendapatkan informasi mengenai status barang yang dikirim. Salah satunya adalah penggunaan aplikasi ini sebagai sarana monitoring pengiriman barang dan sebagai pendukung keputusan terkait service level agreement dalam proses pengirimannya. Pada penelitian ini, Proses desain dan implementasi pada pengembangan sistem ini menggunakan bahasa pemrograman HTML, PHP, CSS, dan Javascript dengan database MySQL. serta menerapkan metode analisa berorientasi objek UML. Model pengembangan sistem yang digunakan dalam penelitian ini adalah model Agile. Kata kunci : Real time, monitoring, pengiriman, Service level agreement, finding, Agile.

Item Type: Thesis (S1)
Call Number: SIK/18/18/010
NIM: 41814110043
Uncontrolled Keywords: Real time, monitoring, pengiriman, Service level agreement, finding, Agile.
Subjects: 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 000. Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 005 Computer Programmming, Programs, Data/Pemprograman Komputer, Program, Data > 005.5 General Purpose Application Programs/Program Aplikasi dengan Kegunaan Khusus
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 651 Office Services/Layanan Kantor
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 651 Office Services/Layanan Kantor > 651.8 Computer Application for Office Management/Aplikasi Komputer untuk Manajemen Perkantoran
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.01-658.09 [Management of Enterprises of Specific Sizes, Scopes, Forms; Data Processing]/[Pengelolaan Usaha dengan Ukuran, Lingkup, Bentuk Tertentu; Pengolahan Data]
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.01-658.09 [Management of Enterprises of Specific Sizes, Scopes, Forms; Data Processing]/[Pengelolaan Usaha dengan Ukuran, Lingkup, Bentuk Tertentu; Pengolahan Data] > 658.05 Data Processing Computer Applications/Pengolahan Data Aplikasi Komputer
Divisions: Fakultas Ilmu Komputer > Sistem Informasi
Depositing User: Dede Muksin Lubis
Date Deposited: 25 Mar 2019 01:56
Last Modified: 25 Mar 2019 01:56
URI: http://repository.mercubuana.ac.id/id/eprint/48098

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