PENGARUH TRANSFORMATIONAL LEADERSHIP DAN ORGANIZATIONAL COMMITMENT TERHADAP EMPLOYEE PERFORMANCE DIMEDIASI KNOWLEDGE MANAGEMENT (Studi pada Unit Assurance dan Provisioning PT. Telkom Akses Jakarta Utara)

LESTARI, YENNI (2024) PENGARUH TRANSFORMATIONAL LEADERSHIP DAN ORGANIZATIONAL COMMITMENT TERHADAP EMPLOYEE PERFORMANCE DIMEDIASI KNOWLEDGE MANAGEMENT (Studi pada Unit Assurance dan Provisioning PT. Telkom Akses Jakarta Utara). S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

This research aims to determine the influence of Transformational Leadership and Organizational Commitment on Employee Performance mediated by Knowledge Management. The respondents of this research are employees of PT. Telkom Access North Jakarta to 68 respondents using a quantitative approach. Sample measurements use saturated samples. The analysis used is statistical analysis in the form of SEM-PLS. The data collection method uses a survey method, with the research instrument being a questionnaire. This research proves that transformational leadership has a significant positive effect on employee performance. Organizational commitment has a significant positive effect on employee performance. transformational leadership has a significant positive effect on knowledge management. Organizational commitment has a significant positive effect on knowledge management. knowledge management has no effect on employee performance. Knowledge management is unable to mediate the influence of transformational leadership on employee performance. Knowledge management is unable to mediate the influence of organizational commitment on employee performance. Keywords : Transformational Leadership, Organizational Commitment, Employee Performance, Knowledge Management Penelitian ini bertujuan untuk mengetahui pengaruh Transformational Leadership dan Organizational Commitment terhadap Employee Performance dimediasi Knowledge Management. Responden penelitian ini adalah karyawan PT. Telkom Akses Jakarta Utara terhadap 68 responden dengan menggunakan pendekatan kuantitatif. Pengukuran sampel menggunakan sampel jenuh. Analisis yang digunakan adalah analisis statistik dalam bentuk SEM-PLS. Metode pengumpulan data menggunakan metode survey, dengan instrumen penelitian adalah kuesioner. Penelitian ini membuktikan bahwa transformational leadership berpengaruh positif signifikan terhadap employee performance. organizational commitment berpengaruh positif signifikan terhadap employee performance. transformational leadership berpengaruh positif signifikan terhadap knowledge management. organizational commitment berpengaruh positif signifikan terhadap knowledge management. knowledge management tidak berpengaruh terhadap employee performance. knowledge management tidak mampu memediasi pengaruh transformational leadership terhadap employee performance. knowledge management tidak mampu memediasi pengaruh organizational commitment terhadap employee performance. Kata kunci : Transformational Leadership, Organizational Commitment, Employee Performance, Knowledge Management

Item Type: Thesis (S1)
Call Number CD: FE/MJ. 24 258
Call Number: SE/31/24/194
NIM/NIDN Creators: 43118120011
Uncontrolled Keywords: Transformational Leadership, Organizational Commitment, Employee Performance, Knowledge Management
Subjects: 300 Social Science/Ilmu-ilmu Sosial > 300. Social Science/Ilmu-ilmu Sosial > 303 Social Process/Proses Sosial > 303.3 Coordination and Control/Koordinasi dan Kontrol > 303.34 Leadership/Kepemimpinan
300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 331 Labor Economics/Ekonomi Perburuhan > 331.2 Conditions of Employment/Kondisi Buruh, Kondisi Pekerja, Kondisi Pegawai, Kondisi Karyawan
400 Language/Bahasa > 400. Language/Bahasa > 406 Organizations and management/Organisasi dan Manajemen
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.3 Personnel Management/Manajemen Personalia, Manajemen Sumber Daya Manusia, Manajemen SDM
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: khalimah
Date Deposited: 13 Aug 2024 03:53
Last Modified: 13 Aug 2024 03:53
URI: http://repository.mercubuana.ac.id/id/eprint/90183

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