PUTERA, WENDY PRIMA J (2024) PENGARUH KOMPENSASI, DUKUNGAN SUPERVISOR DAN KEADILAN ORGANISASI TERHADAP INTENSI TURNOVER DENGAN ENGAGEMENT SEBAGAI MEDIATOR (STUDI PADA KARYAWAN PT. BANK NEGARA INDONESIA (PERSERO) TBK KANTOR CABANG MATARAM. S2 thesis, Universitas Mercu Buana Jakarta.
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Abstract
Indications are that there is an increase in employee turnover caused by variousreasons. Therefore, companies need to make employee retention efforts to manageturnover so that it can be minimized. This research aims to analyze the influenceof compensation, supervisor support and organizational justice on turnoverintentions for employees at Branch Office of PT. Bank Negara Indonesia (Persero)Tbk Mataram. The population used in this research were 181 employees using theStructural Equation Modeling (SEM) data analysis method and the Smart-PLSprogram application. The results of the research show that compensation andsupervisor support have a positive effect on turnover intentions, butorganizational justice has no significant effect on employee turnover intentions, compensation has a positive effect on employee engagement, supervisor supporthas a positive effect on employee engagement, organizational justice has apositive effect on employee engagement, there is no influence betweenengagement. employees with employee turnover intentions, compensation has noeffect on turnover intentions through employee engagement, supervisor supporthas no effect on turnover intentions through employee engagement, organizationaljustice has no effect on turnover intentions through employee engagement. Keywords: compensation, supervisor support, organizational justice, turnoverintention, employee engagement Indikasi adanya peningkatan turnover karyawan yang disebabkan oleh berbagaialasan. Oleh karena itu, perusahaan perlu melakukan upaya retensi karyawanuntuk mengelola turnover agar dapat diminimalkan. Penelitian ini bertujuan untukmenganalisis pengaruh pemberian kompensasi, dukungan supervisor dan keadilanorganisasi terhadap intensi turnover karyawan PT. Bank Negara Indonesia(Persero) Tbk Kantor Cabang Mataram. Populasi yang digunakan dalampenelitian ini adalah sebanyak 181 karyawan dengan menggunakan metodeanalisis data Structural Equation Modeling (SEM) dan aplikasi program SmartPLS. Hasil penelitian menunjukkan bahwa kompensasi dan dukungansupervisorberpengaruh positif terhadap intensi turnover namun keadilan organisasi tidakberpengaruh signifikan terhadap intensi turnover karyawan, kompensasiberpengaruh terhadap engagement karyawan, supervisor support berpengaruhpositif engagement karyawan, keadilan organisasi berpengaruh positif terhadapengagement karyawan, tidak terdapat pengaruh antara engagement karyawandengan intensi turnover karyawan, kompensasi tidak berpengaruh terhadap intensiturnover melalui engagement karyawan, dukungan supervisor tidak berpengaruhterhadap intensi turnover melalui engagement karyawan, keadilan organisasitidak berpengaruh terhadap intensi turnover melalui engagement karyawan. Kata Kunci: kompensasi, dukungan supervisor, keadilan organisasi, intensiturnover, engagement karyawan
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