“ANALISIS KEPUTUSAN PEMBELIAN SEPATU BATA MELALUI KUALITAS PRODUK, PELAYANAN DAN DESAIN PRODUK .” (Studi pada Toko Sepatu Bata CBD Ciledug)

AGUSTIANINGSIH, WIDYA (2020) “ANALISIS KEPUTUSAN PEMBELIAN SEPATU BATA MELALUI KUALITAS PRODUK, PELAYANAN DAN DESAIN PRODUK .” (Studi pada Toko Sepatu Bata CBD Ciledug). S1 thesis, Universitas Mercu Buana.

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Abstract

This research was conducted to determine the analysis of the decision to buy brick shoes through product quality, service and product design. The object of this research is the consensus, CBD Ciledug shoe shop. This research was conducted on 140 respondents using quantitative descriptive methods. Therefore, the analysis of the data used is statistical analysis in the form of multiple linear regression tests. The results of this study indicate that partially and simultaneously, the variables of product quality, service, and product design purchasing decisions at the CBD Ciledug brick shoe store. This is evidenced from the results of the simultaneous F test (F test) and the partial test results (t test) also showed that Product Quality was influential and significant to the purchasing decision at the ciledug cbd brick shoe store, for services not affecting the purchasing decision at the cbd ciledug brick shoe store and product design has no effect on purchasing decisions at the cbd ciledug brick shoe store. Keywords: product quality, service, and product design for purchasing decisions Penelitian ini dilakukan untuk mengetahui analisis keputusan pembelian sepatu bata melalui kualitas produk, pelayanan dan desain produk. Objek penelitian ini adalah konsuemen, toko sepatu bata CBD Ciledug. Penelitian ini dilakukan terhadap 140 responden dengan menggunakan metode deskriptif kuantitatif. Karena itu, analisis data yang digunakan adalah analisis statistik dalam bentuk uji regresi linear berganda. Hasil penelitian ini menunjukan bahwa secara parsial dan simultan, variabel kualitas produk, pelayanan, dan desain produk keputusan pembelian di toko sepatu bata CBD Ciledug. Hal ini dibuktikan dari hasil uji simultan F (Uji F) dan hasil uji parsial (Uji t) juga menunjukan Kualitas Produk berpengaruh dan signifikan terhadap keputusan pembelian di toko sepatu bata cbd ciledug, untuk pelayanan tidak berpengaruh terhadap keputusan pembelian ditoko sepatu bata cbd ciledug dan desain produk tidak berpengaruh terhadap keputusan pembelian di toko sepatu bata cbd ciledug. Kata Kunci : kualitas produk, pelayanan, dan desain produk terhadap keputusan pembelian

Item Type: Thesis (S1)
NIM/NIDN Creators: 43115010090
Uncontrolled Keywords: kualitas produk, pelayanan, dan desain produk terhadap keputusan pembelian
Subjects: 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 154 Subconscious and Altered States and Process/Psikologi Bawah Sadar > 154.6 Sleep Phenomena/Fenomena Tidur > 154.63 Dreams/Mimpi > 154.634 Analysis/Analisis
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.6 Quality Management/Manajemen Kualitas
700 Arts/Seni, Seni Rupa, Kesenian > 730 Plastic Arts and Sculpture/Seni Plastik dan Seni Patung > 739 Art Metalwork/Seni Logam, Kerajinan Logam > 739.4 Iron Art Works/Seni Logam Besi > 739.48 Products/Produk
700 Arts/Seni, Seni Rupa, Kesenian > 740 Drawing and Decorative Art/Menggambar dan Seni Dekorasi > 741 Drawing and Drawings/Gambar dan Seni Menggambar > 741.6 Graphic Design, Illustration Drawings/Teknik Menggambar Desain Grafis, Teknik Menggambar Ilustrasi
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Dede Muksin Lubis
Date Deposited: 02 Jun 2022 19:00
Last Modified: 02 Jun 2022 19:00
URI: http://repository.mercubuana.ac.id/id/eprint/62516

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