PENGARUH KOMPETENSI, MOTIVASI DAN BUDAYA ORGANISASI TERHADAP KINERJA PEGAWAI UNIT PELAKSANA PELAYANAN TERPADU SATU PINTU KOTA ADMINISTRASI JAKARTA BARAT

YULIANTO, EKA (2019) PENGARUH KOMPETENSI, MOTIVASI DAN BUDAYA ORGANISASI TERHADAP KINERJA PEGAWAI UNIT PELAKSANA PELAYANAN TERPADU SATU PINTU KOTA ADMINISTRASI JAKARTA BARAT. S2 thesis, Universitas Mercu Buana.

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Abstract

This study aims to analyze the influence of competency, motivation, and influence of organizational culture on the performance of employees of the One Stop Integrated Service Unit (UP PTSP) of West Jakarta Administrative City. This type of research is quantitative research with the sampling method used is simple random sampling. The population is all Civil Servants in UP PTSP West Jakarta Administrative City and by using the Slovin formula obtained a sample of 138 civil servants. The analytical method used in this study is multiple linear regression. The results of the study show that competency, motivation, and organizational culture together (simultaneous) significantly influence employee performance. Partially competence and motivation have an effect on and significant on employee performance, while organizational culture has an effect but not significantly on employee performance. Based on the results of the study, it is suggested that the leader can pay attention to and improve social competence by managing diversity and social empathy and paying attention to social needs by not discriminating between treatment and maintaining the cohesiveness of all employees in order to improve the performance of One Stop Integrated Service Unit (UP PTSP) of West Jakarta Administrative City . Keywords: competency, motivation, organizational culture, and employee performance Penelitian ini bertujuan untuk menguji dan menganalisis pengaruh kompetensi, motivasi, dan pengaruh budaya organisasi terhadap kinerja pegawai Unit Pelaksana Pelayanan Terpadu Satu Pintu (UP PTSP) Kota Administrasi Jakarta Barat. Jenis penelitian ini adalah penelitian kuantitatif dengan metode sampling yang digunakan adalah simple random sampling. Populasi adalah seluruh Pegawai Negeri Sipil di UP PTSP Kota Administrasi Jakarta Barat dan dengan menggunakan rumus slovin didapatkan sampel sebanyak 138 orang PNS. Metode analisis yang digunakan dalam penelitian ini adalah regresi linier berganda. Hasil penelitian menunjukkan kompetensi, motivasi, dan budaya organisasi secara bersama-sama (simultan) berpengaruh secara signifikan terhadap kinerja pegawai. Secara parsial kompetensi dan motivasi berpengaruh dan signifikan terhadap kinerja pegawai, sedangkan budaya organisasi berpengaruh tetapi tidak signifikan terhadap kinerja pegawai. Berdasarkan hasil penelitian disarankan agar pimpinan dapat memperhatikan dan meningkatkan kompetensi social yaitu dengan mengelola keberagaman dan empati social serta memperhatikan kebutuhan social yaitu dengan tidak membeda-bedakan perlakuan dan menjaga kekompakan seluruh pegawai agar dapat meningkatkan kinerja UP PTSP Kota Administrasi Jakarta Barat. Kata kunci: kompetensi, motivasi, budaya organisasi, dan kinerja pegawai

Item Type:	Thesis (S2)
Call Number CD:	CD/551. 19 015
NIM/NIDN Creators:	55116120133
Uncontrolled Keywords:	kompetensi, motivasi, budaya organisasi, dan kinerja pegawai
Subjects:	000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 070 Documentary Media, Educational Media, News Media, Journalism, Publishing/Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.1-070.9 Standard Subdivisions of Documentary Media, Educational Media, News Media, Journalism, Publishing/Subdivisi Standar Dari Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.4 Journalism/Jurnalisme, Jurnalistik, Pers > 070.48 Journalism Directed to Special Groups/Jurnalistik Disutradarai oleh Kelompok Khusus > 070.486 Occupational and Employee Groups/Kelompok Kerja dan Karyawan 100 Philosophy and Psychology/Filsafat dan Psikologi > 170 Ethics, Moral Philosophy/Etika, Filsafat Moral > 174 Occupational Ethics/Etika Jabatan, Etika Profesi > 174.1 Clergy/Etika Karyawan 300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 331 Labor Economics/Ekonomi Perburuhan > 331.2 Conditions of Employment/Kondisi Buruh, Kondisi Pekerja, Kondisi Pegawai, Kondisi Karyawan
Divisions:	Pascasarjana > Magister Manajemen
Depositing User:	Dede Muksin Lubis
Date Deposited:	30 Dec 2021 03:20
Last Modified:	19 Apr 2022 02:04
URI:	http://repository.mercubuana.ac.id/id/eprint/53258

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