ANDRIANSYAH, RINAL (2020) PENGARUH KECERDASAN EMOSIONAL, BEBAN KERJA, DAN PERSONALITY TYPES TERHADAP BURNOUT PADA KARYAWAN PT. AEROFOOD ACS-TANGERANG, BANTEN. S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
This study aims to analyze the effect of emotional intelligence, workload, and personality types on burnout on PT. Aerofood ACS - Tangerang, Banten. The object of this research is PT. Aerofood ACS - Tangerang, Banten. This research was conducted on 135 respondents by using a quantitative descriptive approach. The results of this study indicate that the variable of emotional intelligence has a negative and significant effect on burnout of temporary employees of PT. Aerofood ACS - Tangerang, Banten, the workload variable has a positive and significant effect on the burnout of temporary employees of PT. Aerofood ACS - Tangerang, Banten, personality type variables have a negative and significant effect on burnout of temporary employees of PT. Aerofood ACS - Tangerang, Banten, the approach used in this study is the Structural Equation Model (SEM) with a Smart-PLS analysis tool. Therefore the results of this study state that the influence together between the variables of emotional intelligence, workload, and personality types to burnout on non-permanent employees of PT. Aerofood ACS - Tangerang, Banten. Keywords: emotional intelligence, workload, personality types and burnout Penelitian ini bertujuan untuk menganalisis pengaruh kecerdasan emosional, beban kerja, dan personality types terhadap burnout pada karyawan PT. Aerofood ACS - Tangerang, Banten. Objek penelitian ini adalah karyawan tidak tetap PT. Aerofood ACS – Tangerang, Banten. Penelitian ini dilakukan terhadap 135 responden dengan melakukan pendekatan deskriptif kuantitatif. Hasil penelitian ini menunjukan variabel kecerdasan emosional berpengaruh negatif dan signifikan terhadap burnout karyawan tidak tetap PT. Aerofood ACS – Tangerang, Banten, variabel beban kerja berpengaruh positif dan signifikan terhadap burnout karyawan tidak tetap PT. Aerofood ACS – Tangerang, Banten, variabel personality types berpengaruh negatif dan signifikan terhadap burnout karyawan tidak tetap PT. Aerofood ACS – Tangerang, Banten, pendekatan yang digunakan dalam penelitian ini adalah Structural Equation Model (SEM) dengan alat analisis Smart-PLS. Oleh karena itu hasil penelitian ini menyatakan bahwa terhadap pengaruh secara bersama-sama antara variabel kecerdasan emosional,beban kerja, dan personality types terhadap burnout pada karyawan tidak tetap PT. Aerofood ACS – Tangerang, Banten. Kata kunci : kecerdasan emosional, beban kerja, personality types dan burnout
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