STRATEGI KOMUNIKASI CUSTOMER SERVICE OFFICER DALAM MENINGKATKAN CUSTOMER ENGAGEMENT (Studi Kasus pada PT BANK CENTRAL ASIA TBK KCP GRAHA PARAMITA)

Dewi, Indri Kusuma (2017) STRATEGI KOMUNIKASI CUSTOMER SERVICE OFFICER DALAM MENINGKATKAN CUSTOMER ENGAGEMENT (Studi Kasus pada PT BANK CENTRAL ASIA TBK KCP GRAHA PARAMITA). S1 thesis, Universitas Mercu Buana.

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Abstract

STRATEGI KOMUNIKASI CUSTOMER SERVICE OFFICER DALAM MENINGKATKAN CUSTOMER ENGAGEMENT (Studi Kasus pada PT BANK CENTRAL ASIA TBK KCP GRAHA PARAMITA)

Item Type: Thesis (S1)
NIM/NIDN Creators: 44312110021
Uncontrolled Keywords: CUSTOMER SERVICE OFFICER, CUSTOMER ENGAGEMENT, PT BANK CENTRAL ASIA TBK, GRAHA PARAMITA
Subjects: 300 Social Science/Ilmu-ilmu Sosial > 300. Social Science/Ilmu-ilmu Sosial > 302 Social Interaction, Interpersonal Relations/Interaksi Sosial, Hubungan Antarpersonal
300 Social Science/Ilmu-ilmu Sosial > 300. Social Science/Ilmu-ilmu Sosial > 302 Social Interaction, Interpersonal Relations/Interaksi Sosial, Hubungan Antarpersonal > 302.2 Communication/Komunikasi > 302.23 Media (Means of Communication)/Media (Sarana Komunikasi)
300 Social Science/Ilmu-ilmu Sosial > 300. Social Science/Ilmu-ilmu Sosial > 302 Social Interaction, Interpersonal Relations/Interaksi Sosial, Hubungan Antarpersonal > 302.2 Communication/Komunikasi > 302.24 Content/Isi Komunikasi
300 Social Science/Ilmu-ilmu Sosial > 380 Commerce, Communications, Transportation (Perdagangan, Komunikasi, Transportasi)
700 Arts/Seni, Seni Rupa, Kesenian > 790 Recreational and Performing Arts/Olah Raga dan Seni Pertunjukan > 794 Indoor Games of Skill/Permainan Ketangkasan dalam Ruangan > 794.1 Chess/Catur > 794.12 Strategy and Tactics/Strategi
Divisions: Fakultas Ilmu Komunikasi > Periklanan dan Komunikasi pemasaran
Depositing User: Admin Perpus UMB
Date Deposited: 26 Feb 2017 12:10
Last Modified: 02 Dec 2021 07:51
URI: http://repository.mercubuana.ac.id/id/eprint/32978

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