PENGARUH KOMPENSASI, STRES KERJA, DAN KEPUASAN KERJA TERHADAP INTENSI TURNOVER KARYAWAN (Studi pada PT. Citra Wahana Tirta Indonesia)

SARI, LUSI KARTIKA (2024) PENGARUH KOMPENSASI, STRES KERJA, DAN KEPUASAN KERJA TERHADAP INTENSI TURNOVER KARYAWAN (Studi pada PT. Citra Wahana Tirta Indonesia). S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

High turnover rates often result in companies losing qualified employees and reducing company productivity. PT Citra Wahana Tirta Indonesia is one of the companies that is actively trying to reduce the turnover rate. Based on data from 2019 to 2023, the employee turnover rate at PT Citra Wahana Tirta Indonesia has increased. The highest increase occurred in 2023 which reached 14.17%. The high turnover rate stems from dissatisfaction that causes employees to seek other opportunities, known as turnover intention. Based on this problem, researchers are interested in analyzing the phenomenon of turnover intention using a quantitative approach. Data were collected through surveys and questionnaires, and analyzed using Partial Least Square (PLS) version 3.0. With a population of all employees of PT Citra Wahana Tirta Indonesia, the sample consisted of 59 respondents selected using the saturated sample method. The results prove that compensation has a negative and significant effect on turnover intention, job stress has a positive and significant effect on turnover intention, and job satisfaction has a negative and significant effect on turnover intention. Keywords: Compensation, Job Stress, Job Satisfaction, Turnover Intention, and Employees of PT Citra Wahana Tirta Indonesia Tingkat turnover yang tinggi seringkali mengakibatkan perusahaan kehilangan karyawan yang berkualitas dan menurunkan produktivitas perusahaan. PT. Citra Wahana Tirta Indonesia merupakan salah satu perusahaan yang berupaya secara aktif untuk mengurangi tingkat turnover. Berdasarkan data dari tahun 2019 hingga 2023, tingkat turnover karyawan di PT. Citra Wahana Tirta Indonesia mengalami peningkatan. Peningkatan tertinggi terjadi pada tahun 2023 yang mencapai 14,17%. Tingginya tingkat turnover berawal dari ketidakpuasan yang menyebabkan karyawan berniat mencari peluang lain, yang dikenal sebagai intensi turnover. Berdasarkan permasalahan ini, peneliti tertarik menganalisis fenomena intensi turnover menggunakan pendekatan kuantitatif. Data dikumpulkan melalui survei dan kuesioner, serta dianalisis menggunakan Partial Least Square (PLS) versi 3.0. Dengan populasi seluruh karyawan PT. Citra Wahana Tirta Indonesia, sampel terdiri dari 59 responden yang dipilih menggunakan metode sampel jenuh. Hasil penelitian membuktikan bahwa kompensasi berpengaruh negatif dan signifikan terhadap intensi turnover, stres kerja berpengaruh positif dan signifikan terhadap intensi turnover, dan kepuasan kerja berpengaruh negatif dan signifikan terhadap intensi turnover. Kata Kunci: Kompensasi, Stres Kerja, Kepuasan Kerja, Intensi Turnover, dan Karyawan PT. Citra Wahana Tirta Indonesia

Item Type: Thesis (S1)
Call Number CD: FE/MJ. 24 459
NIM/NIDN Creators: 43120110123
Uncontrolled Keywords: Kompensasi, Stres Kerja, Kepuasan Kerja, Intensi Turnover, dan Karyawan PT. Citra Wahana Tirta Indonesia
Subjects: 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 158 Applied Psychology/Psikologi Terapan > 158.7 Industrial Psychology/Psikologi Industri, Psikologi Perindustrian > 158.72 Job Stress/Stres Kerja
300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 331 Labor Economics/Ekonomi Perburuhan > 331.2 Conditions of Employment/Kondisi Buruh, Kondisi Pekerja, Kondisi Pegawai, Kondisi Karyawan
600 Technology/Teknologi > 640 Home Economic and Family Living Management/Kesejahteraan Rumah Tangga dan Manajemen Kehidupan Keluarga > 647 Management Housekeeping/Pengaturan Pekerjaan Rumah Tangga > 647.6 Employee Hours and Duties/Jam dan Tugas Karyawan
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: khalimah
Date Deposited: 10 Oct 2024 07:19
Last Modified: 10 Oct 2024 07:19
URI: http://repository.mercubuana.ac.id/id/eprint/92401

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