PENGARUH ORGANIZATIONAL CITIZENSHIP BEHAVIOR, QUALITY OF WORK LIFE, DAN ORGANIZATIONAL COMMITMENT TERHADAP KINERJA KARYAWAN (Studi pada PT. Tri Tirta Permata)

DAMARINGTYAS, DENA (2024) PENGARUH ORGANIZATIONAL CITIZENSHIP BEHAVIOR, QUALITY OF WORK LIFE, DAN ORGANIZATIONAL COMMITMENT TERHADAP KINERJA KARYAWAN (Studi pada PT. Tri Tirta Permata). S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

This study aims to analyze Organizational Citizenship Behavior (OCB), Quality of Work Life (QWL), and Organizational Commitment (OC) on employee performance. This research was conducted on 36 respondents with saturated sample technique. The data collection method used a survey method, with the research instrument being a questionnaire. The data analysis method uses Structural Equation Model (SEM) - Partial Least Square (PLS) with Smart-PLS analysis tool. The results of this study indicate that Organizational Citizenship Behavior (OCB) has a positive and significant effect on employee performance of PT Tri Tirta Permata, Quality of Work Life (QWL) has a positive and significant effect on employee performance of PT Tri Tirta Permata, Organization Commitment (OC) has a positive and significant effect on employee performance of PT Tri Tirta Permata. Keywords: Organizational Citizenship Behavior, Quality of Work Life, Organizational Commitment, Employee Performance Penelitian ini bertujuan untuk menganalisis Organization Citizenship Behavior (OCB), Quality of Work Life (QWL), dan Organizational Commitment (OC) terhadap kinerja karyawan. Penelitian ini dilakukan kepada 36 responden dengan teknik sampel jenuh. Metode pengumpulan data menggunakan metode survei, dengan instrumen penelitian adalah kuesioner. Metode analisis data menggunakan Structural Equation Model (SEM) – Partial Least Square (PLS) dengan alat analisis Smart-PLS. Hasil penelitian ini menunjukan bahwa Organization Citizenship Behavior (OCB) berpengaruh positif dan signifikan terhadap kinerja karyawan PT. Tri Tirta Permata, Quality of Work Life (QWL) berpengaruh positif dan signifikan terhadap kinerja karyawan PT. Tri Tirta Permata, Organizational Commitment (OC) berpengaruh positif dan signifikan terhadap kinerja karyawan PT. Tri Tirta Permata. Kata Kunci: Organization Citizenship Behavior, Quality of Work Life, Organizational Commitment, Kinerja Karyawan

Item Type: Thesis (S1)
Call Number CD: FE/MJ. 24 165
Call Number: SE/31/24/123
NIM/NIDN Creators: 43119120139
Uncontrolled Keywords: Organization Citizenship Behavior, Quality of Work Life, Organizational Commitment, Kinerja Karyawan
Subjects: 100 Philosophy and Psychology/Filsafat dan Psikologi > 170 Ethics, Moral Philosophy/Etika, Filsafat Moral > 174 Occupational Ethics/Etika Jabatan, Etika Profesi > 174.1 Clergy/Etika Karyawan
200 Religion/Agama > 290 Other Religions/Agama Selain Kristen > 297 Agama Islam/Islam > 297.6 Sociology of Islam/Sosiologi Islam > 297.62 Islamic Organization/Organisasi Islam > 297.624 Economic Organization/Organisasi Ekonomi
300 Social Science/Ilmu-ilmu Sosial > 320 Political dan Government Science/Ilmu Politik dan Ilmu Pemerintahan > 323 Civil Rights/Hak-hak Warga Sipil, Hak-hak Warga Negara > 323.6 Citizenship/Kewarganegaraan
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.3 Personnel Management/Manajemen Personalia, Manajemen Sumber Daya Manusia, Manajemen SDM
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: khalimah
Date Deposited: 14 May 2024 02:28
Last Modified: 14 May 2024 02:28
URI: http://repository.mercubuana.ac.id/id/eprint/88664

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