FEBRIYATI, INDRY (2019) PENGARUH KEPEMIMPINAN, MOTIVASI KERJA, DAN KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (Studi kasus pada Dinas Perhubungan Wilayah Jakarta Barat). S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
This research revealed that there are four variables that aim to determine the Effect of Leadership, Work Motivation, Job Satisfaction that is felt on Organizational Citizenship Behavior (OCB) at the West Jakarta regional transportation office. Respondents in this study were permanent employees at the West Jakarta regional transportation office. This study was conducted on 51 respondents using a quantitative approach. Analysis of the data used is multiple linear regression analysis with SPSS statistical software tools. The results of this study indicate that the test of job satisfaction has no significant effect on organizational citizenship behavior (OCBC) in the West Jakarta regional transportation service. leadership and work motivation have a significant effect on organizational citizenship behavior (OCBC) at the West Jakarta regional transportation office. Keywords: Leadership, Work Motivation, Job Satisfaction, Organizational Citizenship Behavior (OCB), West Jakarta Regional Transportation Agency. Penelitian ini mengungkapkan ada empat variabel yang bertujuan untuk mengetahui Pengaruh Kepemimpinan, Motivasi Kerja, Kepuasan Kerja yang dirasakan terhadap Organizational Citizenship Behavior (OCB) pada dinas perhubungan wilayah jakarta barat. Responden pada penelitian ini adalah karyawan tetap pada dinas perhubungan wilayah jakarta barat. Penlitian ini dilakukan terhadap 51 responden dengan menggunakan pendekatan kuantitatif. Analisis data yang digunakan adalah analisis regresi linier berganda dengan alat bantu software statistik SPSS. Hasil penelitian ini menunjukkan bahwa secara uji kepuasan kerja tidak berpengaruh siginifikan terhadap Organizational Citizenship Behavior (OCB) pada dinas perhubungan wilayah jakarta barat. kepemimpinan dan motivasi kerja berpengaruh signifikan terhadap Organizational Citizenship Behavior (OCB) pada dinas perhubungan wilayah jakarta barat. Kata Kunci : Kepemimpinan, Motivasi Kerja, Kepuasan Kerja, Organizational Citizenship Behavior (OCB), Dinas Perhubungan Wilayah Jakarta Barat.
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