SAFITRI, RIA (2020) PENGARUH PERCEIVED ORGANIZATIONAL SUPPORT (POS), KOMITMEN ORGANISASI DAN MOTIVASI KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) KARYAWAN PT. SEACON TERMINAL. S2 thesis, Universitas Mercu Buana Jakarta.
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Abstract
The purpose of this study was to determine and analyze the influence of Perceived Organizational Support (POS), Organizational Commitment, and Motivation Work towards Organizational Citizenship Behavior (OCB) at PT. Seacon Terminal. The data sources come from primary and secondary data. Primary data is taken from distributing questionnaires, while secondary data is from literature books, journals, and company data. Data was distributed to 87 employees. The sampling technique used the Slovin method. Data analysis using multiple linear regression. The results showed that the variables POS, Organizational Commitment, and Work Motivation had a positive and significant effect on OCB. Perceived Organizational Support (POS) variable is the variable that has the highest influence on employee OCB with the dominant influence on the dimensions of supervisor support for PT Seacon Terminal employees. Keywords: Perceived Organizational Support, Organizational Commitment, work motivation, Organizational Citizenship Behavior. Tujuan dari penelitian ini adalah untuk mengetahui dan menganalisis pengaruh antara Perceived Organizational Support (POS),Komitmen Organisasi dan Motivasi Kerja terhadapOrganizational Citizenship Behaviour (OCB) padakaryawan PT. Seacon Terminal. Sumber data berasal dari data primer dan sekunder. Data primer diambil dari penyebaran kuesioner, sedangkan data sekunder dari literature buku, jurnal dan data perusahaan. Data didistribusikan ke 87 karyawan. Teknik pengambilan sampel menggunakan teknik random sampling. Analisis data menggunakan regresi linear berganda. Hasil penelitian menunjukkan bahwa variabel POS, Komitmen Organisasi dan Motivasi Kerja berpengaruh positif dan signifikan terhadao OCB. Variabel Perceived Organizational Support (POS) merupakan variabel yang berpengaruh paling tinggi terhadap OCB karyawan dengan pengaruh dominan pada dimensi dukungan supervisor pada karyawan PT Seacon Terminal. Kata Kunci : Perceived Organizational Support, Komitmen Organisasi, Motivasi Kerja, Organizational Citizenship Behaviour
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