EFEKTIVITAS KOMUNIKASI INTERPERSONAL SUPERVISOR TERHADAP KINERJA WAKTU TUKANG HARIAN MELALUI PROYEK DELAY (Studi kasus proyek-proyek di PT X)

NASUTION, LUTFI AULIA (2018) EFEKTIVITAS KOMUNIKASI INTERPERSONAL SUPERVISOR TERHADAP KINERJA WAKTU TUKANG HARIAN MELALUI PROYEK DELAY (Studi kasus proyek-proyek di PT X). S2 thesis, Universitas Mercu Buana Jakarta.

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Abstract

Poor communication can not achieve the performance of time. researchers conducted studies on delayed aspects of communication, finding researchers who did not exist in any order of 15 large to 5 factors in different factors to the delay in the study. The difference of this research with previous research in this research 8 effectiveness of interpersonal communication dissected big influence if applied in making project delay and become guide of effectiveness which must be done to know what points become gap between supervisor and PT X day man by comparing result research and pre-research interviews. research conducted at PT X which has ISO 9001: 2008 and OHSAS 18001: 2007 certification which has been established for 33 years and has 1000 workers. the research method is done by spreading the questionnaire in PT X with sample of 20 Supervisor with minimum 3 years working period, the researcher uses Partial Least Square (PLS) to analyze, the result of total influence value by summing the direct and indirect influence: openness (x1) -0,299 (x3) -0,265 have negative effect, equality (x5) 0,179 have positive effect, leadership (x6) 0,963 have positive influence, communication process (x7) has positive effect, ) 0,449 have a positive effect, motivation (x8) -0,157 have a negative effect where the negative influence become the gap between supervisor and daily repairman. Keywords: Interpersonal Communication Effectiveness, Contractor, Delay, Performance time, Supervisor. Komunikasi yang buruk tidak bisa mengejar tercapainya kinerja waktu ketika beberapa pekerjaan mengalami delay. peneliti melakukan kajian mendalam terhadap delay aspek komunikasi, hasilnya peneliti menemukan koordinasi yang buruk selalu ada dalam setiap urutan 15 besar hingga 5 besar dalam faktor-faktor yang berpengaruh terhadap delay di penelitian terdahulu. Bedanya penelitian ini dengan penelitian sebelumnya di penelitian ini 8 efektifitas komunikasi interpersonal dibedah seberapa besar pengaruhnya jika diterapkan dalam situasi proyek delay dan menjadi panduan efektifitas yang mana yang harus dilakukan agar mengetahui poin poin apasajakah yang menjadi celah antara supervisor dan tukang harian PT X dengan membandingkan hasil penelitian dan wawancara prapenelitian. penelitian dilakukan di PT X yang memiliki sertifikasi ISO 9001:2008 dan OHSAS 18001:2007 yang sudah berdiri selama 33 tahun dan memiliki 1000 pekerja. metode penelitian dilakukan dengan cara menyebar kuisioner di PT X dengan sampel 20 Supervisor dengan masa kerja minimal 3 tahun, peneliti mengunakan Partial Least Square (PLS) untuk menganalisis, hasilnya nilai pengaruh total dengan menjumlahkan pengaruh langsung dan tidak langsung : keterbukaan (x1)-0,299 berpengaruh negatif, empati (x2) 0,227 berpengaruh positif, dukungan (x3)-0,120 berpengaruh negatif, Rasa Positif (x4)-0,265 berpengaruh negatif, kesetaraan (x5) 0,179 berpengaruh positif, kepemimpinan (x6) 0,963 berpengaruh positif, proses komunikasi (x7) 0,449 berpengaruh positif, motivasi (x8)-0,157 berpengaruh negative dimana pengaruh negate tersebut menjadi celah antara supervisor dan tukang harian. Kata Kunci : Efektivitas Komunikasi Interpersonal, Kontraktor, Delay, Kinerja waktu, Supervisor.

Item Type: Thesis (S2)
Call Number CD: CD/557. 18 004
Call Number: TT/57/18/017
NIM: 55716110006
Uncontrolled Keywords: Efektivitas Komunikasi Interpersonal, Kontraktor, Delay, Kinerja waktu, Supervisor.
Subjects: 300 Social Science/Ilmu-ilmu Sosial > 300. Social Science/Ilmu-ilmu Sosial > 302 Social Interaction, Interpersonal Relations/Interaksi Sosial, Hubungan Antarpersonal > 302.2 Communication/Komunikasi > 302.23 Media (Means of Communication)/Media (Sarana Komunikasi)
300 Social Science/Ilmu-ilmu Sosial > 300. Social Science/Ilmu-ilmu Sosial > 302 Social Interaction, Interpersonal Relations/Interaksi Sosial, Hubungan Antarpersonal > 302.2 Communication/Komunikasi > 302.24 Content/Isi Komunikasi
300 Social Science/Ilmu-ilmu Sosial > 380 Commerce, Communications, Transportation (Perdagangan, Komunikasi, Transportasi) > 384 Communications Telemunications/Komunikasi Telekomunikasi
300 Social Science/Ilmu-ilmu Sosial > 380 Commerce, Communications, Transportation (Perdagangan, Komunikasi, Transportasi) > 384 Communications Telemunications/Komunikasi Telekomunikasi > 384.3 Computer Communication/Komunikasi Komputer
300 Social Science/Ilmu-ilmu Sosial > 380 Commerce, Communications, Transportation (Perdagangan, Komunikasi, Transportasi) > 384 Communications Telemunications/Komunikasi Telekomunikasi > 384.5 Wireless Communications/Komunikasi Tanpa Kabel
700 Arts/Seni, Seni Rupa, Kesenian > 780 Music/Seni Musik > 780.1-780.9 Standard Subdivisions of Music/Subdivisi Standar Dari Seni Musik > 780.1 Philosophy of Music/Filsafat Seni Musik > 780.14 Language and Communication/Bahasa dan Komunikasi
Divisions: Pascasarjana > Magister Teknik Sipil
Depositing User: Dede Muksin Lubis
Date Deposited: 13 Oct 2018 03:33
Last Modified: 07 Nov 2018 05:25
URI: http://repository.mercubuana.ac.id/id/eprint/45012

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