PENGARUH GAYA KEPEMIMPINAN, MOTIVASI KERJA DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN (Pada PT. Telkom Akses Jakarta Barat Divisi Assurance HO)

DESKARANI, NUR'AINI SOFIA CINDY (2021) PENGARUH GAYA KEPEMIMPINAN, MOTIVASI KERJA DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN (Pada PT. Telkom Akses Jakarta Barat Divisi Assurance HO). S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

This study is to analyze the effect of leadership style, work motivation and work discipline on employee performance at PT. Telkom Access West Jakarta Assurance Division HO. The object of this research is employees who work at PT. Telkom Access West Jakarta Assurance Division HO. This research was conducted on 68 respondents using a quantitative descriptive approach. Determination Determination of sample size using a saturated sample technique that is taking the entire population. Methods of data collection using survey methods, with the research instrument is a questionnaire. The approach used in this research is Structural Equation Model (SEM) with Smart-PLS analysis tool. This study proves that leadership style has a positive and significant effect on employee performance. Work motivation has a positive and significant effect on employee performance. Work discipline has a positive and significant effect on job satisfaction. Keywords: Leadership Style, Work Motivation, Work Discipline, Employee Performance Penelitian ini untuk menganalisis pengaruh gaya kepemimpinan, motivasi kerja dan disiplin kerja terhadap kinerja karyawan pada PT. Telkom Akses Jakarta Barat Devisi Assurance HO. Objek penelitian ini adalah karyawan yang bekerja di PT. Telkom Akses Jakarta Barat Divisi Assurance HO. Penelitian ini dilakukan terhadap 68 responden dengan menggunakan pendekatan deskriptif kuantitatif. Penentuan Penentuan ukuran sampel menggunakan teknik sampel jenuh yaitu mengambil keseluruhan populasi. Metode pengumpulan data menggunakan metode survey, dengan instrument penelitian adalah kuesioner. Pendekatan yang digunakan dalam penelitian ini adalah Structural Equation Model (SEM) dengan alat analisis Smart-PLS. Penelitian ini membuktikan bahwa gaya kepemimpinan berpengaruh positif dan signifikan terhadap kinerja karyawan. Motivasi kerja berpengaruh positif dan signifikan terhadap kinerja karyawan. Disiplin kerja berpengaruh positif dan signifikan terhadap kepuasan kerja. Kata Kunci: Gaya Kepemimpinan, Motivasi Kerja, Disiplin Kerja, Kinerja Karyawan

Item Type: Thesis (S1)
NIM/NIDN Creators: 43116110346
Uncontrolled Keywords: Gaya Kepemimpinan, Motivasi Kerja, Disiplin Kerja, Kinerja Karyawan
Subjects: 300 Social Science/Ilmu-ilmu Sosial > 300. Social Science/Ilmu-ilmu Sosial > 303 Social Process/Proses Sosial > 303.3 Coordination and Control/Koordinasi dan Kontrol > 303.34 Leadership/Kepemimpinan
800 Literatures/Kesusastraan > 800. Literatures/Kesusastraan > 801 Philosophy and Theory of Literatures/Filsafat dan Teori Kesusastraan > 801.3 Value, Influence, Effect/Nilai, Pengaruh, Efek
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: CALVIN PRASETYO
Date Deposited: 10 Jul 2023 03:58
Last Modified: 10 Jul 2023 03:58
URI: http://repository.mercubuana.ac.id/id/eprint/78915

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