SYAFLINURSYAH, AULIA (2021) PENGARUH KEPUASAN KERJA, KOMITMEN ORGANISASI DAN KEPEMIMPINANTERHADAPORGANIZATIONAL CITIZENSHIPBEHAVIOR KARYAWAN BANK BRI KANTOR CABANG YOGYAKARTA CIK DITIRO. S2 thesis, Universitas Mercu Buana Jakarta.
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Abstract
Organizational citizenship behavior is important for the success of an organization because basically organizations cannot directly anticipate and improve all behavior in organizations simply by relying on formally instructed job descriptions. This study aims to examine and analyze the effect of job satisfaction, organizational commitment, and leadership on organizational citizenship behavior of BRI employees in Yogyakarta. The study used a quantitative approach with multiple linear regression quantitative analysis methods using SPSS 25.0. The number of samples taken in this study was 83 respondents using the saturated sampling method. Research result shows that (1) there is an effect of job satisfaction on organizational citizenship behavior, (2) there is an effect of organizational commitment on organizational citizenship behavior, (3) there is an effect of leadership on organizational citizenship behavior, (4) there is an effect of job satisfaction, organizational commitment, and leadership on organizational citizenship behavior simultaneously. Keywords:job satisfaction, organizational commitment, leadership, organizational citizenship behavior Organizationalxcitizenshipxbehaviorxadalahxhal yang penting bagi kesuksesan sebuahxorganisasi karena pada dasarnyaxorganisasi tidak dapatxmengantisipasi dan memperbaiki secara langsung seluruhxperilaku di organisasi hanya dengan mengandalkan deskripsixkerja yang telah diintruksikan secara formal saja. Penelitian ini bertujuan untuk melakukan pengujian dan melakukan analisa terhadap pengaruh kepuasan kerja,xkomitmenxorganisais,xdanxkepemimpinanxterhadapxorganizationxcitizens hipxbehavior karyawanxBankxBRIxKantorxCabangxYogyakartaxCikxDitiro. Penelitian ini dilakukan dengan menggunakan cara atau pendekatanxkuantitatif dengan metodexanalisisx kuantitatifxregresixlinierxbergandaxmenggunakanxtoolxSPSSx25.0. Jumlah sampel yang akan diambil dalam penelitian ini adalah sebesar 83 responden dengan menggunakan metode sampling jenuh. Hasil dari penelitian ini menunjukkan bahwaxkepuasanxkerjaxberpengaruhxsignifikanxterhadapxorganizationalxcitizen shipxbehavior(OCB),xkomitmenxorganisasixberpengaruhxsignifikanxterhadapxor ganizationalxcitizenshipxbehavior (OCB),xkepemimpinanxberpengaruhxsignifikanxterhadap organizational citizenship behavior (OCB) danxkepuasan kerja sertaxkomitmenxorganisasi, danxkepemimpinanxsecaraxsimultanxberpengaruhxterhadapxorganizationalxcitiz enshipxbehavior (OCB) Kata kunci: kepuasanxkerja, komitmenxorganisasi, Kepemimpinan organizationalxcitizenshipxbehavior (OCB)
Item Type: | Thesis (S2) |
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NIM/NIDN Creators: | 55118110036 |
Uncontrolled Keywords: | kepuasanxkerja, komitmenxorganisasi, Kepemimpinan organizationalxcitizenshipxbehavior (OCB) |
Subjects: | 300 Social Science/Ilmu-ilmu Sosial > 300. Social Science/Ilmu-ilmu Sosial > 303 Social Process/Proses Sosial > 303.3 Coordination and Control/Koordinasi dan Kontrol > 303.34 Leadership/Kepemimpinan 800 Literatures/Kesusastraan > 800. Literatures/Kesusastraan > 801 Philosophy and Theory of Literatures/Filsafat dan Teori Kesusastraan > 801.3 Value, Influence, Effect/Nilai, Pengaruh, Efek |
Divisions: | Pascasarjana > Magister Manajemen |
Depositing User: | CALVIN PRASETYO |
Date Deposited: | 08 Jul 2023 02:31 |
Last Modified: | 08 Jul 2023 02:31 |
URI: | http://repository.mercubuana.ac.id/id/eprint/78820 |
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