PENGARUH BUDAYA ORGANISASI, AMBIGUITAS PERAN DAN KOMUNIKASI ORGANISASI TERHADAP KINERJA KARYAWAN Studi Kasus Pada PT. Solusi Teknologi Niaga Jakarta

ANGGRAENI, NOVIA (2019) PENGARUH BUDAYA ORGANISASI, AMBIGUITAS PERAN DAN KOMUNIKASI ORGANISASI TERHADAP KINERJA KARYAWAN Studi Kasus Pada PT. Solusi Teknologi Niaga Jakarta. S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh budaya organisasi, ambiguitas peran dan komunikasi organisasi terhadap kinerja karyawan. Analisis ini menggunakan variabel independent yaitu budaya organisasi, ambiguitas peran, komunikasi organisasi variabel dependen nya adalah kinerja karyawan. Objek penelitian ini adalah karyawan PT. Solusi Teknologi Niaga Jakarta, penelitian ini dilakukan terhadap 80 responden dengan menggunakan pendekatan deskriptif kuantitatif. Metode pengumpulan data dilakukan dengan mengunakan kuesioner berbentuk skala likert. Pendekatan yang digunakan dalam penelitian ini adalah Structural Equation Model (SEM) dengan alat analisis Smart- PLS. Hasil penelitian ini menunjukan bahwa budaya organisasi dan komunikasi organisasi berpengaruh positif dan signifikan terhadap kinerja karyawan, sedangkan ambiguitas peran berpengaruh negatif dan signifikan terhadap kinerja karyawan. Kata Kunci : budaya organisasi, ambiguitas peran dan komunikasi organisasi This study aims to determine the effect of organizational culture, role ambiguity and organizational communication on employee performance. This analysis uses independent variables, namely organizational culture, role ambiguity, organizational communication, the dependent variable is employee performance. The object of this research is the employees of PT. Jakarta Commercial Technology Solutions, this study was conducted on 80 respondents using a quantitative descriptive approach. The method of data collection is done by using a Likert scale questionnaire. The approach used in this study is the Structural Equation Model (SEM) with Smart-PLS analysis tools. The results of this study indicate that organizational culture and organizational communication have a positive and significant effect on employee performance, while role ambiguity has a negative and significant effect on employee performance. Keywords: organizational culture, role ambiguity and organizational communication

Item Type: Thesis (S1)
Call Number CD: FE/MJ. 20 073
NIM/NIDN Creators: 43115110305
Additional Information: budaya organisasi, ambiguitas peran dan komunikasi organisasi
Subjects: 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 070 Documentary Media, Educational Media, News Media, Journalism, Publishing/Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.1-070.9 Standard Subdivisions of Documentary Media, Educational Media, News Media, Journalism, Publishing/Subdivisi Standar Dari Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.4 Journalism/Jurnalisme, Jurnalistik, Pers > 070.48 Journalism Directed to Special Groups/Jurnalistik Disutradarai oleh Kelompok Khusus > 070.486 Occupational and Employee Groups/Kelompok Kerja dan Karyawan
100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 155 Differential and Developmental Psychology/Psikologi Diferensial dan Psikologi Perkembangan > 155.9 Environmental Psychology/Psikologi Lingkungan > 155.92 Influence of Social Environment/Pengaruh Lingkungan Sosial
100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 155 Differential and Developmental Psychology/Psikologi Diferensial dan Psikologi Perkembangan > 155.9 Environmental Psychology/Psikologi Lingkungan > 155.93 Influence of Specific Situations/Pengaruh Situasi Tertentu
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Dede Muksin Lubis
Date Deposited: 06 Jan 2022 03:38
Last Modified: 08 Mar 2022 01:35
URI: http://repository.mercubuana.ac.id/id/eprint/53705

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