ARMADANI, PUTRI (2020) PENGARUH BRAND IMAGE, IKLAN DAN ELECTRONIC WORD OF MOUTH (eWOM) TERHADAP MINAT BELI (Studi Kasus Konsumen OLX DKI JAKARTA). S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
The research aims to identity the influence of brand image, iklan and electronic word of mouth to consumer buying interest on the Olx.co.id. The respondends of this research are the consumers who are interested in buying products on the site Olx. This research was conducted with 110 respondents by using quantitative approach. SEM-PLS have employed in data analysis. The results of this study indicate that brand image and advertisement has a significant effect, while electronic word of mouth (eWOM) has’n significant effect. Keyword: Brand Image, Advertisement, Electronic Word Of Mouth, Purchase Intention Penelitian ini untuk mengetahui pengaruh brand image, iklan dan electronic word of mouth terhadap minat beli konsumen di Olx.co.id. Responden penelitian ini adalah konsumen yang berminat membeli produk di situs Olx. Penelitian ini dilakukan terhadap 110 responden dengan menggunakan pendekatan kuantitatif. Analisis yang digunakan adalah analisis statistik dalam bentuk SEM-PLS. Hasil penelitian ini menunjukkan bahwa secara uji t brand image dan iklan berpengaruh secara signifikan, sedangkan electronic word of mouth (eWOM) berpengaruh tidak signifikan. Kata kunci : Brand Image, Iklan, Electronic Word Of Mouth, Minat Beli
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