ABIDIN, KRISNINA MAHARANI (2026) ANALISIS KOMUNIKASI INTERPERSONAL PADA POLAASUH ORANG TUA DAN ANAK GENERASI Z. S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
This study aims to analyze interpersonal communication in the parenting styles of parents and Generation Z children. Interpersonal communication is examined through five aspects proposed by De Vito: openness, empathy, supportiveness, positive attitude, and equality. The parenting styles examined include three types; authoritarian, permissive, and democratic. This study employs a qualitative approach using a case study method within a constructivism paradigm. Data were collected through in-depth interviews with eight informants consisting of four pairs of parents and Generation Z children, all of whom are active female students at Universitas Mercu Buana aged 20-24 years residing in Jakarta. Purposive sampling was applied based on informant characteristics relevant to the research topic. Data were analyzed using textual analysis through the three stages of Miles and Huberman; data reduction, data display, and conclusion drawing, and verified through source triangulation. The results indicate that the five aspects of interpersonal communication are not fulfilled equally across all pairs of informants. A gap was found between the messages intended by parents and what children actually perceived and felt. The democratic parenting style proved to be the most conducive to effective interpersonal communication, while the authoritarian parenting style suppresses children's space for expression. Consequently, the lack of effective communication is not only felt within family relationships, but carries over into children's academic and social lives outside the home. This study concludes that effective communication is not determined solely by the presence or absence of verbal praise, but by the extent to which its manner of delivery aligns with how children receive and interpret it. Keywords: Interpersonal Communication, Parenting Styles, Generation Z, De Vito, Meaning Gap Penelitian ini bertujuan untuk menganalisis penggunaan komunikasi interpersonal pada pola asuh orang tua dan anak Generasi Z. Komunikasi interpersonal dikaji melalui lima aspek yang dikemukakan De Vito, yaitu keterbukaan, empati, dukungan, sikap positif, dan kesetaraan. Pola asuh yang diteliti mencakup tiga jenis: otoriter, permisif, dan demokratis. Penelitian ini menggunakan pendekatan kualitatif dengan metode studi kasus dan paradigma konstruktivisme. Pengumpulan data dilakukan melalui wawancara mendalam terhadap delapan informan yang terdiri dari empat pasang orang tua dan anak Generasi Z, seluruhnya merupakan mahasiswi aktif Universitas Mercu Buana berusia 20-24 tahun yang berdomisili di Jakarta. Teknik pengambilan sampel menggunakan purposive sampling berdasarkan karakteristik informan yang relevan dengan topik penelitian. Data dianalisis menggunakan analisis tekstual melalui tiga tahap Miles dan Huberman, yaitu reduksi data, penyajian data, dan penarikan kesimpulan, serta diverifikasi melalui triangulasi sumber. Hasil penelitian menunjukkan bahwa kelima aspek komunikasi interpersonal tidak terpenuhi secara merata di seluruh pasang informan. Ditemukan adanya kesenjangan antara pesan yang dimaksudkan orang tua dan yang benar-benar dirasakan anak. Pola asuh demokratis terbukti paling kondusif bagi hadirnya komunikasi interpersonal yang efektif, sementara pola asuh otoriter menghambat ruang ekspresi anak. Sehingga, minimnya komunikasi tidak hanya terasa dalam relasi keluarga, tetapi terbawa ke kehidupan akademis dan sosial anak di luar rumah. Penelitian ini menyimpulkan bahwa komunikasi yang efektif tidak ditentukan oleh ada tidaknya pujian verbal semata, melainkan oleh sejauh mana cara penyampaiannya selaras dengan cara anak menerima dan memaknainya. Kata Kunci: Komunikasi Interpersonal, Pola Asuh, Generasi Z, De Vito, Kesenjangan Pemaknaan
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