PENGARUH KOMITMEN ORGANISASI, KECERDASAN EMOSIONAL DAN JOB INSECURITY TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (Studi pada Karyawan PT. X)

ENJELLINA, MAYA (2025) PENGARUH KOMITMEN ORGANISASI, KECERDASAN EMOSIONAL DAN JOB INSECURITY TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (Studi pada Karyawan PT. X). S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

This study is conducted to explore and assess the influence of organizational commitment, emotional intelligence, and Job insecurity on Organizational Citizenship Behavior (OCB). The research population consists of all 55 employees at PT. X, using a saturated sampling technique that includes the entire population as the sample. The research follows a quantitative design, with data collected through surveys utilizing a Likert-scale questionnaire as the main tool. The analysis of the data was carried out using the SmartPLS application. Findings reveal that both organizational commitment and emotional intelligence have a significant and positive relationship with OCB, whereas Job insecurity is found to have a significant negative effect on OCB. Keywords: Organization Commitment, Emotional Intelligence, Job insecurity, Organizational Citizenship Behavior (OCB) Penelitian ini dilakukan dengan tujuan untuk mengevaluasi pengaruh komitmen terhadap organisasi, kecerdasan emosional, dan ketidakamanan kerja (job insecurity) terhadap perilaku Organizational Citizenship Behavior (OCB). Populasi dalam penelitian ini mencakup seluruh karyawan PT. X yang berjumlah 55 orang. Pengambilan sampel dilakukan menggunakan metode sampling jenuh, di mana seluruh anggota populasi dijadikan sebagai responden. Pendekatan penelitian yang digunakan adalah pendekatan kuantitatif dengan metode survei sebagai teknik pengumpulan data, menggunakan instrumen berupa kuesioner dengan skala Likert. Proses analisis data dilakukan dengan bantuan software SmartPLS. Temuan dari penelitian ini mengindikasikan bahwa komitmen organisasi dan kecerdasan emosional memiliki pengaruh positif dan signifikan terhadap OCB, sedangkan Job insecurity memberikan dampak negatif yang signifikan terhadap perilaku tersebut. Kata Kunci: Komitmen Organisasi, Kecerdasan Emosional, Job insecurity, Organizational Citizenship Behavior (OCB)

Item Type: Thesis (S1)
Call Number CD: FE/MJ. 25 111
NIM/NIDN Creators: 43121010106
Uncontrolled Keywords: Komitmen Organisasi, Kecerdasan Emosional, Job insecurity, Organizational Citizenship Behavior (OCB)
Subjects: 300 Social Science/Ilmu-ilmu Sosial > 320 Political dan Government Science/Ilmu Politik dan Ilmu Pemerintahan > 323 Civil Rights/Hak-hak Warga Sipil, Hak-hak Warga Negara > 323.6 Citizenship/Kewarganegaraan
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.1 Organizations/Manajemen Organisasi
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.3 Personnel Management/Manajemen Personalia, Manajemen Sumber Daya Manusia, Manajemen SDM
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: khalimah
Date Deposited: 31 May 2025 05:58
Last Modified: 31 May 2025 05:58
URI: http://repository.mercubuana.ac.id/id/eprint/95676

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