PENGARUH GAYA KEPEMIMPINAN DAN BEBAN KERJA TERHADAP KINERJA KARYAWAN UNIT TEAM ASSURANCE PT TELKOM AKSES JAKARTA SELATAN

PUTRI, AVIOLITA NIRMALA (2024) PENGARUH GAYA KEPEMIMPINAN DAN BEBAN KERJA TERHADAP KINERJA KARYAWAN UNIT TEAM ASSURANCE PT TELKOM AKSES JAKARTA SELATAN. S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

The purpose of this research was to determine (1) the influence of leadership style towards the work performance of PT. Telkom Akses Jakarta Selatan Assurance’s Team Unit, (2) the influence of the workload towards the work performance of PT. Telkom Akses Jakarta Selatan Assurance’s Team Unit, and (3) the influence of leadership style and workload towards the work performance of PT. Telkom Akses Jakarta Selatan Assurance’s Team Unit. This type of study is a quantitative descriptive method, which collects the data by questionnaires to all (30) permanent employees in PT. Telkom Akses Jakarta Selatan Assurance’s Team Unit. The data analysis technique in this study used the analysis of correlation coefficients and hypothesis testing partially and simultaneously, with an IBM SPSS version 25 software. Finally, this study showed that leadership style variable significantly influence the working performances of PT. Telkom Akses Jakarta Selatan Assurance’s Team Unit. Meanwhile, workload variable does not significantly influence the working performances of PT. Telkom Akses Jakarta Selatan Assurance’s Team Unit. Keywords: Leadership Style, Workload, Work Performance Penelitian ini bertujuan untuk mengetahui pengaruh gaya kepemimpinan terhadap kinerja karyawan Unit Team Assurance PT. Telkom Akses Jakarta Selatan, pengaruh beban kerja terhadap kinerja karyawan Unit Team Assurance PT. Telkom Akses Jakarta Selatan, serta pengaruh gaya kepemimpinan dan beban kerja terhadap kinerja karyawan Unit Team Assurance PT. Telkom Akses Jakarta Selatan. Jenis penelitian ini adalah kuantitatif deskriptif, dengan teknik pengumpulan data menggunakan kuesioner pada seluruh populasi karyawan tetap (30 orang) di Unit Team Assurance PT. Telkom Akses Jakarta Selatan. Teknik analisis data yang digunakan dalam penelitian ini adalah analisis regresi linear dengan pengujian hipotesis secara parsial maupun simultan, memanfaatkan software IBM SPSS versi 25. Hasil penelitian menunjukkan bahwa gaya kepemimpinan memiliki pengaruh signifikan terhadap kinerja karyawan Unit Team Assurance PT. Telkom Akses Jakarta Selatan. Sementara itu, beban kerja tidak pengaruh signifikan terhadap kinerja karyawan Unit Team Assurance PT. Telkom Akses Jakarta Selatan. Kata kunci: Gaya Kepemimpinan, Beban Kerja, Kinerja Karyawan.

Item Type:	Thesis (S1)
Call Number CD:	FE/MJ. 24 255
Call Number:	SE/31/24/191
NIM/NIDN Creators:	43118120021
Uncontrolled Keywords:	Gaya Kepemimpinan, Beban Kerja, Kinerja Karyawan.
Subjects:	300 Social Science/Ilmu-ilmu Sosial > 300. Social Science/Ilmu-ilmu Sosial > 303 Social Process/Proses Sosial > 303.3 Coordination and Control/Koordinasi dan Kontrol > 303.34 Leadership/Kepemimpinan 300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 331 Labor Economics/Ekonomi Perburuhan > 331.2 Conditions of Employment/Kondisi Buruh, Kondisi Pekerja, Kondisi Pegawai, Kondisi Karyawan 600 Technology/Teknologi > 640 Home Economic and Family Living Management/Kesejahteraan Rumah Tangga dan Manajemen Kehidupan Keluarga > 647 Management Housekeeping/Pengaturan Pekerjaan Rumah Tangga > 647.6 Employee Hours and Duties/Jam dan Tugas Karyawan 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.3 Personnel Management/Manajemen Personalia, Manajemen Sumber Daya Manusia, Manajemen SDM
Divisions:	Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User:	khalimah
Date Deposited:	13 Aug 2024 03:19
Last Modified:	13 Aug 2024 03:19
URI:	http://repository.mercubuana.ac.id/id/eprint/90178

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