PENGARUH STRES KERJA DAN BEBAN KERJA TERHADAP KINERJA PEGAWAI KANTOR PELAYANAN PAJAK PRATAMA KEMBANGAN (Studi Kasus Pada Kantor Pelayanan Pajak Pratama Kembangan Bagian Account Representative )

ADIATY, RURI (2017) PENGARUH STRES KERJA DAN BEBAN KERJA TERHADAP KINERJA PEGAWAI KANTOR PELAYANAN PAJAK PRATAMA KEMBANGAN (Studi Kasus Pada Kantor Pelayanan Pajak Pratama Kembangan Bagian Account Representative ). S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh Stres Kerja (X1) dan Beban Kerja (X2) terhadap Kinerja Pegawai (Y) pada Kantor Pelayanan Pajak Pratama Kembangan yang berlokasi di Jl. Arjuna Utara No.87, Kebon Jeruk, Jakarta Barat. Penelitian ini dilakukan terhadap 40 responden dengan menggunakan pendekatan deskriptif kuantitatif. Dengan menggunakan 2 variabel independen yaitu Stres Kerjadan Beban Kerja, serta satu variabel dependen yaitu Kinerja Pegawai. Hasil penelitian ini menunjukkan, variabel Stres Kerja dan Beban Kerja berpengaruh terhadap Kinerja Pegawai pada Kantor Pelayanan Pajak Pratama pada bagian Account Representative. Hal ini dibuktikan oleh hasil uji simultan (Uji F) yang menunjukkan adanya pengaruh signifikan Stres Kerja dan Beban Kerja secara simultan berpengaruh terhadap Kinerja Pegawai Kantor Pelayanan Pajak Pratama Kembangan pada bagian Acoount Representative. Sedangkan uji parsial (Uji t) menunjukkan Stres Kerja berpengaruh signifikan terhadap Kinerja Pegawai, dan Beban Kerja tidak berpengaruh terhadap Kinerja Pegawai.This study aims to determine the effect of Work Stress (X1) and Workload (X2) on Employee Performance (Y) at the Tax Office Pratama Kembangan located on Jl. Arjuna Utara No.87, Kebon Jeruk, West Jakarta. This research was conducted on 40 respondents by using quantitative descriptive approach. By using 2 independent variables that are Stress Work and Workload, and one dependent variable that is Employee Performance. The results of this study indicate partially and simultaneously, the variables Working Stress and Workload effect on Employee Performance in Primary Tax Office in the Account Representative. This was evidenced by the results of simultaneous tests (Test F) which shows the significant influence of Work Stress and Workload simultaneously affect the performance of employees Tax Office Primary Kembangan on the Acoount Representative. While the partial test (t test) shows Work Stress has a significant effect on Employee Performance, and Workload does not affect Employees Performance.

Item Type: Thesis (S1)
Call Number CD: FE/MJ. 17 666
NIM/NIDN Creators: 43113110326
Uncontrolled Keywords: Stres Kerja, Beban Kerja dan Kinerja Pegawai
Subjects: 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 158 Applied Psychology/Psikologi Terapan > 158.7 Industrial Psychology/Psikologi Industri, Psikologi Perindustrian > 158.72 Job Stress/Stres Kerja
300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi
600 Technology/Teknologi > 640 Home Economic and Family Living Management/Kesejahteraan Rumah Tangga dan Manajemen Kehidupan Keluarga > 647 Management Housekeeping/Pengaturan Pekerjaan Rumah Tangga > 647.6 Employee Hours and Duties/Jam dan Tugas Karyawan
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.3 Personnel Management/Manajemen Personalia, Manajemen Sumber Daya Manusia, Manajemen SDM
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: NAJLA
Date Deposited: 04 Apr 2024 04:45
Last Modified: 04 Apr 2024 07:56
URI: http://repository.mercubuana.ac.id/id/eprint/87927

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