ANGGRAENI, RANI (2019) PENGARUH PENGETAHUAN PAJAK, PENERAPAN E-SPT, KUALITAS PELAYANAN PAJAK DAN SANKSI PAJAK TERHADAP KEPATUHAN WAJIB PAJAK PRIBADI DALAM PELAPORAN DAN PEMBAYARAN PAJAK (Studi Pada KPP Pratama Kebon Jeruk - Jakarta Barat ). S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
This study aims to prove empirically the analysis of the influence of knowledge of taxation, the application of e-SPT, quality of tax services, and tax sanctions on taxpayer compliance in reporting and payment of taxes at the Pratama Kebon Jeruk Satu Tax Office. The study population is an individual taxpayer registered with the Pratama Kebon Jeruk Tax Service Office One and the determination of the sample uses a non probability sampling method with a purposive sampling technique. This study uses a sample of 100 respondents calculated using the Slovin formula. Data collection is done by questionnaires measured by the Likert scale. The results of this study indicate that tax knowledge, implementation of e-SPT, tax service quality, and tax sanctions have a positive effect on taxpayer compliance in payment and reporting obligations in the Pratama Kebon Jeruk Satu Tax Office Keywords : Knowledge of Taxes, Application of e-SPT, Quality of Tax Services, Tax Sanctions and Compliance with Taxpayers. Penelitian ini bertujuan untuk membuktikan secara empiris Analisis pengaruh pengetahuan pajak, penerapan e-SPT, kualitas pelayanan pajak, dan sanksi pajak terhadap kepatuhan wajib pajak dalam pelaporan dan pembayaran pajak di Kantor Pelayanan Pajak Pratama Kebon Jeruk Satu. Populasi penelitian adalah wajib pajak orang pribadi yang terdaftar Kantor Pelayanan Pajak Pratama Kebon Jeruk Satu dan penentuan sampel menggunakan metode non probability sampling dengan teknik purposive sampling. Penelitian ini menggunakan sampel sebanyak 100 responden yang dihitung menggunakan rumus Slovin.Pengumpulan data dilakukan dengan kuesioner yang diukur dengan skala likert. Hasil penelitian ini menunjukkan bahwa pengetahuan pajak, penerapan e-SPT, kualitas pelayanan pajak, dan sanksi pajak berpengaruh positif terhadap kepatuhan wajib pajak dalam pembayaran dan pelaporan kewajiban nya di Kantor Pelayanan Pajak Pratama Kebon Jeruk Satu. Kata kunci : Pengetahuan Pajak, Penerapan e-SPT, Kualitas Pelayanan Pajak, Sanksi Pajak dan Kepatuhan Wajib Pajak.
| Item Type: | Thesis (S1) |
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| Call Number CD: | FE/AK. 19 887 |
| NIM/NIDN Creators: | 43215010104 |
| Uncontrolled Keywords: | Pengetahuan Pajak, Penerapan e-SPT, Kualitas Pelayanan Pajak, Sanksi Pajak dan Kepatuhan Wajib Pajak |
| Subjects: | 300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 336 Public Finance/Keuangan Negara 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 657 Accounting/Akuntansi |
| Divisions: | Fakultas Ekonomi dan Bisnis > Akuntansi |
| Depositing User: | ELMO ALHAFIIDH PUTRATAMA |
| Date Deposited: | 17 Mar 2023 02:06 |
| Last Modified: | 17 Mar 2023 02:06 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/75169 |
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