HARIYONO, BAMBANG (2010) PENGARUH PENERAPAN SISTEM ADMINISTRASI PERPAJAKAN MODERN TERHADAP KINERJA PEGAWAI PADA KANTOR PELAYANAN PAJAK PRATAMA JAKARTA GROGOL PETAMBURAN. S2 thesis, Universitas Mercu Buana Jakarta-Menteng.
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Abstract
HRM issues raised in this research is how the influence of Tax Administration System Modernization variables consisting of Modernization Organizational Structure, Modernization Organization Procedure, Modernization Strategy Organization, Modernization of Organizational Culture and Employee Performance in KPP Pratama Jakarta Grogol Petamburan Object of research is some variable that form employee performance in KPP Pratama Jakarta Grogol Petamburan. Some of the variables identified are organizational structure, the variables organizational procedures, the variables organizational strategy and the variables of organizational culture. Research method consisted of collecting data by using primary and secondary data, the type of ordinal and interval data, data analysis using multiple linear regression, whereas hypothesis testing using path analysis. Research level implementation of modern tax administration system at KPP Pratama Jakarta Grogol Petamburan in category quite well, whereas the Effect of Adoption of Modern Tax Administration System has a major influence on employee performance KPP Pratama Jakarta Grogol Petamburan that is equal to 83.146%. Based on the results of path analysis we can conclude that the modernization strategy of the organization, modernization of organizational procedures, the modernization strategy of the organization and modernization of organizational culture has positive and significant impact on Employee Performance in KPP Pratama Jakarta Grogol Petamburan, either partially or simultaneously. The expectation for writers is: as a systems and infrastructure, implementation of modern tax administration system depends on its implementation, especially the areas of taxation that are vulnerable to fraud and corruption, collusion, and nepotism (KKN). The spirit of change in the application of modern tax administration system as a form of tax administration reform should be to improve the integrity and moral Tax Employees, thereby increasing employee performance and may encourage taxpayers in fulfilling the commitments of tax liability and increase public trust in tax administration in Indonesia.Pemasalahan MSDM yang diangkat dalam penelitian ini adalah bagaimana pengaruh Modernisasi Sistem Administrasi Perpajakan yang terdiri dari variabel Modernisasi Struktur Organisasi, Modernisasi Prosedur Organisasi, Modernisasi Strategi Organisasi dan Modernisasi Budaya Organisasi terhadap Kinerja Pegawai Kantor Pelayanan Pajak (KPP) Pratama Jakarta Grogol Petamburan. Objek penelitian merupakan beberapa variabel yang membentuk kinerja pegawai di KPP Pratama Jakarta Grogol Petamburan. Beberapa variabel yang diidentifikasi adalah struktur organisasi, variabel prosedur organisasi, variabel strategi organisasi dan variabel budaya organisasi. Metode Penelitian terdiri dari pengumpulan data dengan menggunakan data primer dan data sekunder, jenis data yaitu ordinal dan interval, analisis data menggunakan regresi linier berganda, sedangkan pengujian hipotesis menggunakan analisa jalur. Hasil riset tingkat penerapan sistem administrasi perpajakan modern pada KPP Pratama Jakarta Grogol Petamburan dalam kategori cukup baik, sedangkan Pengaruh Penerapan Sistem Administrasi Perpajakan Modern mempunyai pengaruh besar terhadap kinerja pegawai KPP Pratama Jakarta Grogol Petamburan yaitu sebesar 83,146%. Berdasarkan hasil analisis jalur dapat disimpulkan bahwa modernisasi strategi organisasi, modernisasi prosedur organisasi, modernisasi strategi organisasi dan modernisasi budaya organisasi berpengaruh positif dan signifikan terhadap Kinerja Pegawai Kantor Pelayanan Pajak Pajak Pratama Jakarta Grogol Petamburan, baik secara parsial maupun secara simultan. Sedangkan harapan penulis adalah: sebagai sistem dan sarana, penerapan sistem administrasi perpajakan modern sangat tergantung pelaksanaanya, terutama bidang perpajakan yang sangat rentan akan fraud serta Korupsi, Kolusi, dan Nepotisme (KKN). Semangat perubahan dalam penerapan sistem administrasi perpajakan modern sebagai wujud reformasi administrasi perpajakan hendaknya dapat meningkatkan integritas dan moral Pegawai Pajak sehingga dapat meningkatkan kinerja pegawai dan dapat mendorong komitmen Wajib Pajak dalam pemenuhan kewajiban perpajakannya serta meningkatkan kepercayaan masyarakat terhadap administrasi perpajakan di Indonesia.
| Item Type: | Thesis (S2) |
|---|---|
| Call Number CD: | CDT-551-10-012 |
| NIM/NIDN Creators: | 55107120135 |
| Uncontrolled Keywords: | MSDM, Manajemen sumber daya manusia |
| Subjects: | 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum |
| Divisions: | Pascasarjana > Magister Manajemen |
| Depositing User: | UMMI RAHMATUSSYIFA |
| Date Deposited: | 31 May 2022 07:46 |
| Last Modified: | 12 Jul 2022 07:15 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/62398 |
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