PERSEPSI TINGKAT KEPENTINGAN INDIKATOR KINERJA ANTARA PEMBERI KERJA DAN PENERIMA KERJA PADA PEKERJAAN KONSTRUKSI

WALUYO, BAMBANG SUHARDI (2009) PERSEPSI TINGKAT KEPENTINGAN INDIKATOR KINERJA ANTARA PEMBERI KERJA DAN PENERIMA KERJA PADA PEKERJAAN KONSTRUKSI. S2 thesis, Universitas Mercu Buana Jakarta-Menteng.

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Abstract

Economic global crisis started with the collapse of United State’s economic in year 2008 gave domino effect to economic and business in developing country such as Indonesia. Not only companies rely on export trading to United State, but also to service companies like contractor companies that made business competition increased. This situation pushed every contractor company tried his best performance in order to survive and to grow in the business. This research’s objective is to identify and analyze PT. Marga Mandalasakti’s perception and also its technical contractor companies’ perception as its suppliers toward to performance on quality aspect, cost aspect, delivery aspect and safety aspect. Perception is cognitive process by someone to understand information about his or her environment through his or her senses and make his or her own meaning and response. The perception data was gained from questioner that is given to PT. Marga Mandalasakti’s staff and technical contractor companies’ staff as its supplier. Quota sampling method was used to collect the data with respondent’s job level from staff to manager. The data collection was conduct from July to August 2009. The measurement instrument uses 4 variables, which are X1-Quality Indicator, X2-Cost Indicator, X3-Delivery Indicator and X4-Safety Indicator. Validity and reliability tests were done to ensure the instrument valid and reliable. Validity test was done by calculating person’s moment product (r) with SPSS Software. The research design is cross-functional design, in other word the research data is collected and analyzed from the same point. Cross-functional survey is research to analyzed dynamic correlation between factors with model approach or observation in the same time known as point time approach. The cross-functional research in this research is finding the difference perception between PT. Marga Mandalasakti and technical contractors companies as its supplier on performance composed by quality aspect, cost aspect, delivery aspect and safety aspect. The results from the answer of the respondents show there are no difference on perception between PT. Marga Mandalasakti and technical contractor companies as its supplier in quality, delivery and safety indicators of performance measurement. While there is difference on perception between PT. Marga Mandalasakti and technical contractor companies as its supplier in cost indicator of performance measurement. Therefore, it’s necessary to find a solution for the difference found in cost aspect between both parties for better business relationship in the future. Keywords: performance, performace indicator, quality, cost, delivery, safety, perception, contractor company Kejadian krisis global yang berawal dari runtuhnya perekonomian negara adidaya, Amerika Serikat pada tahun 2008, memberikan dampak domino pada perekonomian dan bisnis di negara berkembang seperti Indonesia. Tidak saja pada perusahaan-perusahaan yang selama ini mengandalkan ekspor produknya ke Amerika Serikat, tetapi juga perusahaan jasa seperti perusahaan kontraktor sehingga ada peningkatan persaingan bisnis. Semua perusahaan harus berusaha agar tetap bisa berdiri dan memajukan perusahaannya. Penelitian ini bertujuan untuk mengetahui dan menganalisa persepsi PT. Marga Mandalasakti dan perusahaan kontraktor bidang teknik yang menjadi rekanannya terhadap kinerja indikator mutu, biaya, waktu dan keselamatan kerja. Persepsi adalah proses kognitif yang dialami setiap orang dalam memahami informasi tentang lingkungan melalui panca indra dan tiap-tiap individu dapat memberikan arti atau tanggapan yang berbeda. Dalam penelitian ini data diperoleh melalui kuesioner yang diberikan kepada karyawan PT. Marga Mandalasakti dan karyawan perusahaan kontraktor rekanannya dengan teknik quota sampling yaitu responden diambil dari semua bagian level jabatan mulai dari staff sampai manager di kedua tempat responden bekerja pada periode Juli sd Agustus 2009. Instrumen pengukuran pada penelitian ini menggunakan 4 (empat) variabel, yaitu variabel X1-Indikator Mutu, X2-Indikator Biaya, X3-Indikator Waktu dan X4- Indikator Keselamatan Kerja. Dalam penelitian ini instrumen yang digunakan adalah kuesioner yang di berikan kepada karyawan, baik dari pihak PT. Marga Mandalasakti maupun dari pihak perusahaan rekanan PT. Marga Mandalasakti. Uji validitas terhadap kuesioner tersebut dilakukan dengan menghitung pearson product moment (r) yang dilakukan menggunakan software SPSS. Rancangan penelitian ini adalah pendekatan cross-sectional, dengan kata lain data penelitian ini diambil dan dipelajari pada suatu titik yang sama. Desain penelitian yang digunakan adalah cross-sectional yaitu penelitian yang mencari perbedaan persepsi antara PT. Marga Mandalasakti dan Perusahaan Kontraktor rekanannya terhadap kinerja indikator mutu, biaya, waktu dan keselamatan kerja. Hasil analisa jawaban responden menunjukan bahwa tidak ada perbedaan persepsi antara PT. Marga Mandalasakti dan perusahaan kontraktor terhadap kinerja indikator mutu, waktu dan keselamatan kerja, sementara terdapat perbedaan persepsi antara PT. Marga Mandalasakti dengan perusahaan kontraktor terhadap kinerja indikator biaya. Perlu dicari solusi untuk perbedaan persepsi tentang kinerja aspek biaya sehingga ada titik temu antara kadua belah pihak baik PT. Marga Mandalasakti dan perusahaan kontraktor. Kata kunci: kinerja, indikator kinerja, mutu, biaya, waktu, keselamatan kerja, persepsi, perusahaan kontraktor

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