YANTI, VITRIA INDRA (2019) PENGARUH KEPEMIMPINAN, BUDAYA ORGANISASI, ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DAN PELATIHAN TERHADAP KINERJA KARYAWAN (Studi pada PT. Bank Central Asia Tbk Cabang Arjuna). S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
This study aims to analyze the influence of leadership, organizational cultur, organizational citizenship behavior (OCB) and training on employee performance at PT Bank Central Asia Tbk Arjuna Branch. Technique of collecting data in form of questionnaire by using likert scale. The population of this research are employee of PT Bank Central Asia Tbk Arjuna Branch to 35 employee and uses all the population as sample. The sampling method uses saturate sampling. Data analysis method using Structural Equation Model (SEM) with Smart-PLS analysis tools. The results of this study show that leadership has no effect on employee performance. Organizational cultur has a positive and siginificant effect on teacher performance. Organizational citizenship behavior (OCB) has a positive and siginificant effect on teacher performance and training has a positive and siginificant effect on teacher performance Keywords: leadership, organizational cultur, Organizational citizenship behavior (OCB), training and employee performance Penelitian ini bertujuan untuk menguji dan menganalisis pengaruh kepemimpinan, budaya organisasi, Organizational citizenship behavior (OCB) dan pelatihan terhadap kinerja karyawan pada PT Bank Central Asia Tbk Cabang Arjuna. Teknik pengumpulan data yang digunakan dalam penelitian ini adalah berbentuk kuisioner dengan menggunakan skala likert. Populasi penelitian ini adalah karyawan yang bekerja pada PT Bank Central Asia Tbk Cabang Arjuna dan menggunakan semua populasi sebagai sampel yang berjumlah 35 karyawan. Metode penarikan sampel menggunakan sampel jenuh. Metode analisis data menggunakan Structural Equation Model (SEM) dengan analisis Smart-PLS. Hasil penelitian ini membuktikan bahwa kepemimpinan tidak berpengaruh terhadap kinerja karyawan. Budaya organisasi berpengaruh positif dan signifikan terhadap kinerja karyawan. Organizational citizenship behavior (OCB) berpengaruh positif dan signifikan terhadap kinerja karyawan dan pelatihan berpengaruh positif dan signifikan terhadap kinerja karyawan. Kata Kunci: kepemimpinan, budaya organisasi, organizational citizenship behavior (OCB), pelatihan dan kinerja karyawan
| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FE/MJ. 19 866 |
| NIM/NIDN Creators: | 43116120287 |
| Uncontrolled Keywords: | kepemimpinan, budaya organisasi, organizational citizenship behavior (OCB), pelatihan dan kinerja karyawan |
| Subjects: | 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 158 Applied Psychology/Psikologi Terapan 300 Social Science/Ilmu-ilmu Sosial > 300. Social Science/Ilmu-ilmu Sosial > 303 Social Process/Proses Sosial 300 Social Science/Ilmu-ilmu Sosial > 300. Social Science/Ilmu-ilmu Sosial > 303 Social Process/Proses Sosial > 303.3 Coordination and Control/Koordinasi dan Kontrol |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Dede Muksin Lubis |
| Date Deposited: | 23 Feb 2022 04:02 |
| Last Modified: | 17 Apr 2023 01:31 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/56616 |
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