PENGARUH KEPUASAN KERJA, MOTIVASI DAN LOYALITAS KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (Studi pada karyawan kantor pusat PT. Dagsap Endura Eatore)

HANDAYANI, PUTRI DWI (2020) PENGARUH KEPUASAN KERJA, MOTIVASI DAN LOYALITAS KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) (Studi pada karyawan kantor pusat PT. Dagsap Endura Eatore). S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Kepuasan Kerja, Motivasi dan Loyalitas Kerja terhadap Organizational Citizenship Behavior (OCB). Desain penelitian yang digunakan peneliti dalam penelitian ini adalah penelitian kausal. Skala pengukuran dalam penelitian ini menggunakan skala likert. Dalam penelitian ini yang menjadi populasi adalah pegawai PT. Dagsap Endura Eatore Kantor Pusat Jakarta Selatan dengan jumlah 70 karyawan. Dalam menentukan pengambilan sampel, teknik pengambilan sampel yang digunakan adalah sampling jenuh. Metode analisis data menggunakan Partial Least Square 3.0. Hasil pada penelitian ini menunjukkan bahwa (1) Kepuasan Kerja berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior, (2) Motivasi berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior, dan (3) Loyalitas Kerja berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior. Kata Kunci: Organizational Citizenship Behavior, Kepuasan Kerja, Motivasi, Loyalitas Kerja This study aims to analyze the effect of Job Satisfaction, Motivation and Job Loyalty on Organizational Citizenship Behavior (OCB). The research design used by researchers in this study is causal research. The measurement scale in this study uses a Likert scale. In this study the population is the employees of PT. Dagsap Endura Eatore South Jakarta Central Office with 70 employees. In determining sampling, the sampling technique used is saturated sampling. The data analysis method using Partial Least Square 3.0. The results of this study indicate that (1) Job Satisfaction has a positive and significant effect on Organizational Citizenship Behavior, (2) Motivation has a positive and significant effect on Organizational Citizenship Behavior, and (3) Work Loyalty has a positive and significant effect on Organizational Citizenship Behavior. Keyword: Organizational Citizenship Behavior, Job Satisfaction, Motivation, Job Loyalty

Item Type:	Thesis (S1)
Call Number CD:	FE/MJ. 20 257
Call Number:	SE/31/21/293
NIM/NIDN Creators:	43115120197
Additional Information:	Organizational Citizenship Behavior, Kepuasan Kerja, Motivasi, Loyalitas Kerja
Subjects:	000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 070 Documentary Media, Educational Media, News Media, Journalism, Publishing/Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.1-070.9 Standard Subdivisions of Documentary Media, Educational Media, News Media, Journalism, Publishing/Subdivisi Standar Dari Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.4 Journalism/Jurnalisme, Jurnalistik, Pers > 070.48 Journalism Directed to Special Groups/Jurnalistik Disutradarai oleh Kelompok Khusus > 070.486 Occupational and Employee Groups/Kelompok Kerja dan Karyawan 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 155 Differential and Developmental Psychology/Psikologi Diferensial dan Psikologi Perkembangan > 155.9 Environmental Psychology/Psikologi Lingkungan > 155.92 Influence of Social Environment/Pengaruh Lingkungan Sosial 100 Philosophy and Psychology/Filsafat dan Psikologi > 170 Ethics, Moral Philosophy/Etika, Filsafat Moral > 174 Occupational Ethics/Etika Jabatan, Etika Profesi > 174.1 Clergy/Etika Karyawan 300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 331 Labor Economics/Ekonomi Perburuhan > 331.2 Conditions of Employment/Kondisi Buruh, Kondisi Pekerja, Kondisi Pegawai, Kondisi Karyawan 600 Technology/Teknologi > 640 Home Economic and Family Living Management/Kesejahteraan Rumah Tangga dan Manajemen Kehidupan Keluarga > 647 Management Housekeeping/Pengaturan Pekerjaan Rumah Tangga > 647.6 Employee Hours and Duties/Jam dan Tugas Karyawan
Divisions:	Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User:	Dede Muksin Lubis
Date Deposited:	07 Jan 2022 13:34
Last Modified:	25 Mar 2022 07:02
URI:	http://repository.mercubuana.ac.id/id/eprint/53819

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