ROHADI, SULISTIYO (2019) LAPORAN KERJA PRAKTEK Mengurangi Hard Complaint Konsumen Terhadap Keterlambatan Target Service Dengan Metode QC Tools (Studi Kasus : PT. Unilever Indonesia Divisi water business). S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
LAPORAN KERJA PRAKTEK Mengurangi Hard Complaint Konsumen Terhadap Keterlambatan Target Service Dengan Metode QC Tools (Studi Kasus : PT. Unilever Indonesia Divisi water business)
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