PENGARUH KEDISIPLINAN, INSENTIF DAN STRES KERJA TERHADAP KINERJA KARYAWAN CREDIT MARKETING OFFICER (CMO) PADA PT ITC AUTO MULTIFINANCE

MUDIN, IMAM (2018) PENGARUH KEDISIPLINAN, INSENTIF DAN STRES KERJA TERHADAP KINERJA KARYAWAN CREDIT MARKETING OFFICER (CMO) PADA PT ITC AUTO MULTIFINANCE. S2 thesis, Universitas Mercu Buana Jakarta.

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Abstract

This study aims to determine the effects of work discipline, incentives and work stress on employee performance of Credit Marketing Officers at PT ITC Auto Multifinance. The research was done quantitatively with causal approach by using survey. Sampling was done through survey by using questionnaire. The respondents are 93 employees of Credit Marketing Officer at PT ITC Auto Multifinance. Sampling technique used was a simple random sampling. Data were analyzed using multiple linear regression. The results showed that discipline had a significant and positive effect on employee performance. Incentives had a significant and positive impact on employee performance. Work stress had a significant and negative effect on employee performance. Job disclosure, incentive, and job stress simultaneously had significant effects on employee performance of Credit Marketing Officer at PT ITC Auto Multifinance. Keywords: Work discipline, incentives, job stress, and employee performance Penelitian ini bertujuan untuk mengetahui pengaruh kedisiplinan kerja, insentif dan stres kerja terhadap kinerja karyawan Credit Marketing Officer pada PT ITC Auto Multifinance. Penelitian dilakukan secara kuantitatif dengan pendekatan kausal dengan menggunakan survei. Pengambilan sampel dilakukan dengan survei menggunakan kuesioner. Sampel yang digunakan adalah karyawan Credit Marketing Officer pada PT ITC Auto Multifinance yang berjumlah 93 responden. Teknik pengambilan sampel dengan simple random sampling. Data dianalisis dengan regresi linier ganda. Hasil menunjukkan bahwa disiplin berpengaruh signifikan dan positif terhadap kinerja karyawan. Insentif berpengaruh signifikan dan positif terhadap kinerja karyawan. Stres kerja berpengaruh signifikan dan negatif terhadap kinerja karyawan. Disiplin kerja, insentif dan stres kerja secara simultan berpengaruh signifikan terhadap kinerja karyawan Credit Marketing Officer pada PT ITC Auto Multifinance . Keywords: Disiplin kerja, insentif, stres kerja, kinerja karyawan

Item Type: Thesis (S2)
Call Number CD: CD/551. 18 121
NIM: 55116110077
Uncontrolled Keywords: Disiplin kerja, insentif, stres kerja, kinerja karyawan
Subjects: 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 070 Documentary Media, Educational Media, News Media, Journalism, Publishing/Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.1-070.9 Standard Subdivisions of Documentary Media, Educational Media, News Media, Journalism, Publishing/Subdivisi Standar Dari Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.4 Journalism/Jurnalisme, Jurnalistik, Pers > 070.48 Journalism Directed to Special Groups/Jurnalistik Disutradarai oleh Kelompok Khusus > 070.486 Occupational and Employee Groups/Kelompok Kerja dan Karyawan
100 Philosophy and Psychology/Filsafat dan Psikologi > 170 Ethics, Moral Philosophy/Etika, Filsafat Moral > 174 Occupational Ethics/Etika Jabatan, Etika Profesi > 174.1 Clergy/Etika Karyawan
600 Technology/Teknologi > 640 Home Economic and Family Living Management/Kesejahteraan Rumah Tangga dan Manajemen Kehidupan Keluarga > 647 Management Housekeeping/Pengaturan Pekerjaan Rumah Tangga > 647.6 Employee Hours and Duties/Jam dan Tugas Karyawan
Divisions: Pascasarjana > Magister Manajemen
Depositing User: Virda Syifa
Date Deposited: 16 Oct 2018 02:14
Last Modified: 07 Nov 2018 04:57
URI: http://repository.mercubuana.ac.id/id/eprint/45040

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