IMANUEL, ANDREAS KRISTIAN (2023) PENGARUH MEDIA EXPOSURE, CONTENT MARKETING, HARGA DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN PADA JASA VIRTUAL WEDDING DI MASA PANDEMI COVID-19. S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
Virtual wedding service providers makes prospective users have to choose which company to finally decide on a purchase. Viding.co is one of the virtual wedding service providers that is the case study in this research. This study aims to analyze whether content marketing, media exposure, price and service quality have a positive effect on purchasing decisions. The population in this study were 112 respondents who were in the DKI Jakarta area and had chosen Viding.co as a virtual wedding service provider. This study uses a quantitative approach and analysis of SmartPLS data. The results of this study indicate that the variabels of media exposure, content marketing and service quality have a positive effect on purchasing decisions, while the price variabel has no effect on purchasing decisions. Keywords: Purchase decision, Content marketing, media exposure, service quality. Banyaknya penyedia jasa Virtual wedding membuat calon pengguna harus memilih untuk menetapkan perusahaan mana yang akhirnya memutuskan pembelian. Viding.co merupakan salah satu perusahaan penyedia jasa Virtual wedding yang menjadi studi kasus pada penelitian ini. Penelitian ini bertujuan untuk menganalisa apakah Content marketing, Media exposure, harga dan kualitas pelayanan berpengaruh positif terhadap keputusan pembelian. Populasi dalam penelitian ini adalah 112 responden yang berada di Wilayah DKI Jakarta dan pernah memilih Viding.co sebagai penyedia jasa Virtual wedding. Penelitian ini menggunakan pendekatan kuantitatif dan analisis olah data SmartPLS. Hasil penelitian ini menyatakan bahwa variabel Media exposure, Content marketing dan kualitas pelayanan berpengaruh positif terhadap keputusan pembelian, sedangkan variabel Harga tidak berpengaruh pada keputusan pembelian Kata kunci : Keputusan Pembelian, Content marketing, Media exposure, Kualitas Pelayanan.
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