PENGARUH KOMPETENSI AERONAUTICAL COMMUNICATION OFFICER, BEBAN KERJA DAN DISIPLIN KERJA TERHADAP EFEKTIFITAS KERJA PERSONEL APRON MOVEMENT SERVICE PADA BANDAR UDARA INTERNASIONAL SOEKARNO-HATTA CENGKARENG

MEIANTO, SUBANGKIT (2021) PENGARUH KOMPETENSI AERONAUTICAL COMMUNICATION OFFICER, BEBAN KERJA DAN DISIPLIN KERJA TERHADAP EFEKTIFITAS KERJA PERSONEL APRON MOVEMENT SERVICE PADA BANDAR UDARA INTERNASIONAL SOEKARNO-HATTA CENGKARENG. S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

This study aims to determine the Effect of Aeronautical Communication Officer Competence, Workload and Work Discipline on the Work Effectiveness of Apron Movement Service Personnel at Soekarno - Hatta International Airport Cengkareng. Data collection techniques were carried out by distributing questionnaires using a Likert measurement scale. This research was conducted on 68 respondents using a quantitative descriptive approach and hypothesis testing. The collected data was then analyzed using the Structural Equation Modeling (SEM) analysis technique through the SmartPLS (Partial Least Square) software. The results of this study indicate that Aeronautical Communication Officer Competence, Workload and Work Discipline of Apron Movement Service Personnel have a positive and significant effect on the Work Effectiveness of Apron Movement Service Personnel at Soekarno - Hatta Cengkareng International Airport. Keywords: Competence, Workload, Work Discipline, Work Effectiveness, Apron Movement Service Personnel, airport Penelitian ini bertujuan untuk mengetahui Pengaruh Kompetensi Aeronautical Communication Officer, Beban Kerja Dan Disiplin Kerja Terhadap Efektifitas Kerja Personel Apron Movement Service pada Bandar Udara Internasional Soekarno – Hatta Cengkareng. Teknik pengumpulan data dilakukan dengan menyebarkan kuesioner menggunakan skala pengukuran Likert. Penelitian ini dilakukan terhadap 68 responden dengan menggunakan pendekatan deskriptif kuantitatif dan pengujian hipotesis. Data yang terkumpul kemudian dianalisis menggunakan teknik analisis Structural Equation Modeling (SEM) melalui software SmartPLS (Partial Least Square). Hasil penelitian ini menunjukkan bahwa Kompetensi Aeronautical Communication Officer, Beban Kerja Dan Disiplin Kerja Personel Apron Movement Service berpengaruh positif dan signifikan terhadap Terhadap Efektifitas Kerja Personel Apron Movement Service pada Bandar Udara Internasional Soekarno – Hatta Cengkareng. Kata Kunci : Kompetensi, Beban Kerja, Disiplin Kerja, Efektifitas Kerja, Personel Apron Movement Service, Bandar Udara

Item Type:	Thesis (S1)
NIM/NIDN Creators:	43117120130
Uncontrolled Keywords:	Kompetensi, Beban Kerja, Disiplin Kerja, Efektifitas Kerja, Personel Apron Movement Service, Bandar Udara
Subjects:	100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 155 Differential and Developmental Psychology/Psikologi Diferensial dan Psikologi Perkembangan > 155.9 Environmental Psychology/Psikologi Lingkungan > 155.92 Influence of Social Environment/Pengaruh Lingkungan Sosial 800 Literatures/Kesusastraan > 800. Literatures/Kesusastraan > 801 Philosophy and Theory of Literatures/Filsafat dan Teori Kesusastraan > 801.3 Value, Influence, Effect/Nilai, Pengaruh, Efek
Divisions:	Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User:	CALVIN PRASETYO
Date Deposited:	17 Jul 2023 03:09
Last Modified:	17 Jul 2023 03:09
URI:	http://repository.mercubuana.ac.id/id/eprint/79262

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