Supriono, Sugeng (2014) Perbaikan Kualitas Layanan Jasa Service Sepeda Motor Di SMK YUPPENTEK Untuk Meningkatkan Kepuasan Pelanggan. S2 thesis, Universitas Mercu Buana.
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Abstract
Perbaikan Kualitas Layanan Jasa Service Sepeda Motor Di SMK YUPPENTEK Untuk Meningkatkan Kepuasan Pelanggan
| Item Type: | Thesis (S2) |
|---|---|
| Call Number: | TI/53/14/009 |
| NIM/NIDN Creators: | 55312110020 |
| Uncontrolled Keywords: | Layanan Jasa Servis, Kualitas Layanan, Kepuasan Pelanggan, QFD |
| Subjects: | 200 Religion/Agama > 260 Christian Social Theology/Teologi Sosial Kristen > 268 Religious Education/Pendidikan Agama Kristen, Pengajaran Agama Kristen > 268.7 Services/Pelayanan 700 Arts/Seni, Seni Rupa, Kesenian > 730 Plastic Arts and Sculpture/Seni Plastik dan Seni Patung > 738 Ceramics Arts/Seni Keramik > 738.1 Techniques and Procedures of Ceramics Arts/Teknik Seni Keramik, Prosedur Seni Keramik > 738.18 Maintenance and Repair/Perawatan dan Perbaikan |
| Divisions: | Pascasarjana > Magister Teknik Industri |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 09 Jan 2015 08:09 |
| Last Modified: | 03 Apr 2024 05:05 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/13675 |
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