PENGARUH KEPUASAN PELATIHAN, KEPUASAN PENILAIAN KINERJA, DAN KEPUASAN GAJI KARYAWAN TERHADAP TURNOVER INTENTION DI PT. KAI COMMUTER (STUDI KASUS DI STASIUN UNIVERSITAS INDONESIA)

Harijanto, Rr.Nafisah Mega Putri (2025) PENGARUH KEPUASAN PELATIHAN, KEPUASAN PENILAIAN KINERJA, DAN KEPUASAN GAJI KARYAWAN TERHADAP TURNOVER INTENTION DI PT. KAI COMMUTER (STUDI KASUS DI STASIUN UNIVERSITAS INDONESIA). S1 thesis, Universitas Mercu Buana-Menteng.

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Abstract

Penelitian kuantitatif dengan pendekatan deskriptif ini menelaah pengaruh kepuasan pelatihan, kepuasan penilaian kinerja, dan kepuasan gaji terhadap turnover intention. Objek penelitian ialah karyawan kontrak PT KAI Commuter di Stasiun Universitas Indonesia. Populasi sekaligus sampel jenuh berjumlah 50 orang karyawan kontrak yang seluruhnya dijadikan responden. Pengumpulan data dilakukan melalui survei dengan instrumen kuesioner, sedangkan analisis memakai uji instrumen, uji validitas, dan uji reliabilitas. Pengolahan data memakai Structural Equation Model (SEM) berbasis Partial Least Square (PLS). Hasil penelitian memperlihatkan kepuasan pelatihan, kepuasan penilaian kinerja, dan kepuasan gaji masing-masing berpengaruh negatif serta signifikan terhadap turnover intention. This quantitative study, using a descriptive design, explores how satisfaction with training, performance appraisal, and salary influences turnover intention. Data were collected through a survey using a questionnaire as the research instrument. The population comprised 50 contract employees of PT. KAI Commuter stationed at the University of Indonesia, and the sample was a saturated group of the same 50 contract staff. Instrument, validity, and reliability tests were applied for data analysis, while data processing employed Structural Equation Modeling (SEM) with the Partial Least Squares (PLS) method. Findings revealed that satisfaction with training, performance appraisal, and salary each exerted a negative and significant influence on turnover intention

Item Type: Thesis (S1)
NIM/NIDN Creators: 43121110118
Uncontrolled Keywords: Kepuasan Pelatihan, Kepuasan Penilaian Kinerja, Kepuasan Gaji, Turnover Intention.Training Satisfaction, Performance Appraisal Satisfaction, Salary Satisfaction, Turnover Intention.
Subjects: 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 651 Office Services/Layanan Kantor > 651.9 Office Services in Specific Kinds of Enterprises/Layanan Kantor untuk Perusahaan Tertentu
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: YOSUA EBENEZER PARDEDE
Date Deposited: 15 Jan 2026 02:10
Last Modified: 15 Jan 2026 02:10
URI: http://repository.mercubuana.ac.id/id/eprint/100560

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