PENGARUH PERCEIVED ORGANIZATIONAL SUPPORT, SELF-EFFICACY, DAN STRES KERJA TERHADAP TURNOVER INTENTION PADA HOTEL NOVOTEL BANGKA

MERLISSHA, IMELLIA (2025) PENGARUH PERCEIVED ORGANIZATIONAL SUPPORT, SELF-EFFICACY, DAN STRES KERJA TERHADAP TURNOVER INTENTION PADA HOTEL NOVOTEL BANGKA. S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

This study aims to analyze the effect of perceived organizational support, selfefficacy, and work stress on turnover intention at Hotel Novotel Bangka. The population and sample in this study consist of 49 employees of Hotel Novotel Bangka. The sampling technique used is a saturated sampling method. Data were analyzed using Structural Equation Modeling (SEM) with a Partial Least Square (PLS) approach, and processed using SmartPLS software version 4.1.1.2. The results show that perceived organizational support has no significant effect on turnover intention, self-efficacy has a positive and significant effect on turnover intention, and work stress also has a positive and significant effect on turnover intention. Keywords: Perceived Organizational Support, Self-Efficacy, Work Stress, Turnover Intention Penelitian ini bertujuan untuk menganalisis pengaruh perceived organizational support, self-efficacy, dan stres kerja terhadap turnover intention pada Hotel Novotel Bangka. Populasi dan sampel dalam penelitian ini adalah 49 karyawan Hotel Novotel Bangka. Teknik pengambilan sampel menggunakan sampel jenuh. Metode analisis data menggunakan Structural Equation Modeling (SEM) dengan pendekatan Partial Least Square (PLS) dan pengolahan data dilakukan menggunakan software SmartPLS versi 4.1.1.2. Hasil penelitian menunjukkan bahwa perceived organizational support tidak berpengaruh terhadap turnover intention, self-efficacy berpengaruh positif dan signifikan terhadap turnover intention, dan stres kerja berpengaruh positif dan signifikan terhadap turnover intention. Kata Kunci: Perceived Organizational Support, Self-Efficacy, Stres Kerja, Turnover Intention

Item Type:	Thesis (S1)
Call Number CD:	FE/MJ. 25 259
NIM/NIDN Creators:	43121010014
Uncontrolled Keywords:	Perceived Organizational Support, Self-Efficacy, Stres Kerja, Turnover Intention
Subjects:	100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 158 Applied Psychology/Psikologi Terapan > 158.7 Industrial Psychology/Psikologi Industri, Psikologi Perindustrian > 158.72 Job Stress/Stres Kerja 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.3 Personnel Management/Manajemen Personalia, Manajemen Sumber Daya Manusia, Manajemen SDM 900 Geography and History/Sejarah, Geografi dan Disiplin Ilmu yang Berkaitan > 910 Geography and Travel/Geografi dan Perjalanan > 910.1-910.9 Standard Subdivisions of Geography and Travel/Subdivisi Standar dari Geografi dan Perjalanan > 910.4 Accounts Travels/Kisah Perjalanan > 910.46 Hotels/Hotel, Motel
Divisions:	Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User:	khalimah
Date Deposited:	25 Aug 2025 04:13
Last Modified:	25 Aug 2025 04:13
URI:	http://repository.mercubuana.ac.id/id/eprint/97068

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