PENGARUH KOMPENSASI DAN PENGEMBANGAN KARIR TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DENGAN KEPUASAN KERJA SEBAGAI MEDIASI (Studi pada PT. Pos Indonesia Jakarta Pusat)

NABILAH, TIARA (2025) PENGARUH KOMPENSASI DAN PENGEMBANGAN KARIR TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DENGAN KEPUASAN KERJA SEBAGAI MEDIASI (Studi pada PT. Pos Indonesia Jakarta Pusat). S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

The purpose of this study is to examine and analyze the influence of compensastion and career development on organizational citizenship behavior mediated by job satisfaction at PT Pos Indonesia Central Jakarta. This study uses quantitative methods. The sampling of this study uses the Probability Sampling method, from 243 populations then calculated using the slovin formula and obtained a population value that can be sampled as many as 150 respondents. The analysis method used in this study is the Component or Variance Based Structural Equation Model where in data processing using the Partial Least Square (Smart-PLS) program version 4. The results of the study indicate that compensation has a positive and significant effect on organizational citizenship behavior, career development has a negative effect on organizational citizenship behavior, compensation has a positive and significant effect on job satisfaction, career development has a negative effect on job satisfaction, job satisfaction has a positive and significant effect on Organizational Citizenship Behavior, job satisfaction is able to mediate Compensation on Organizational Citizenship Behavior fully, job satisfaction is not able to mediate career development on Organizational Citizenship Behavior. Keywords: compensation, career development, organizational citizenship behavior, job satisfaction Penelitian ini bertujuan untuk menguji dan menganalisis pengaruh Kompensasi dan Pengembangan Karir terhadap Organizational Citizenship Behavior (OCB) dengan Kepuasan Kerja sebagai mediasi di PT. Pos Indonesia cabang Jakarta Pusat. Penelitian ini menggunakan metode kuantitatif. Pengambilan sampel penelitian ini menggunakan metode Probability Sampling, dari 243 populasi kemudian dihitung menggunakan rumus slovin dan mendapatkan nilai populasi yang dapat dijadikan sampel sebanyak 150 responden. Metode analisis yang digunakan dalam penelitian ini adalah Component atau Variance Based Structural Equation Model dimana dalam pengolahan datanya menggunakan program Partial Least Square (Smart-PLS) versi 4. Hasil penelitian menunjukkan bahwa kompensasi berpengaruh positif dan signifikan terhadap organizational citizenship behaviour, pengembangan karir berpengaruh negatif terhadap organizational citizenship behaviour, kompensasi berpengaruh positif dan signifikan terhadap kepuasan kerja, pengembangan karir berpengaruh negatif terhadap kepuasan kerja, kepuasan kerja berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior, kepuasan kerja mampu memediasi Kompensasi terhadap Organizational Citizenship Behavior secara penuh, kepuasan kerja tidak mampu mediasi pengembangan karir terhadap Organizational Citizenship Behavior. Kata Kunci: Kompensasi, Pengembangan Karir, Organizational Citizenship Behavior, Kepuasan Kerja

Item Type:	Thesis (S1)
Call Number CD:	FE/MJ. 25 178
NIM/NIDN Creators:	43121010134
Uncontrolled Keywords:	Kompensasi, Pengembangan Karir, Organizational Citizenship Behavior, Kepuasan Kerja
Subjects:	000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 020 Library and Information Sciences/Perpustakaan dan Ilmu Informasi > 023 Personnel Administration/Personalia Perpustakaan > 023.8 In-Service Training/Pelatihan Layanan 200 Religion/Agama > 200. Religion/Agama > 207 Missions and Religious Education/Misi dan Pendidikan Agama > 207.1 Education/Pendidikan 300 Social Science/Ilmu-ilmu Sosial > 360 Social Problems and Services/Permasalahan dan Kesejahteraan Sosial > 368 Insurance/Asuransi > 368.3 Old Age, Death, Illness, Injury Insurance/Asuransi Jiwa, Asuransi Kesehatan 600 Technology/Teknologi > 640 Home Economic and Family Living Management/Kesejahteraan Rumah Tangga dan Manajemen Kehidupan Keluarga > 647 Management Housekeeping/Pengaturan Pekerjaan Rumah Tangga > 647.6 Employee Hours and Duties/Jam dan Tugas Karyawan 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.3 Personnel Management/Manajemen Personalia, Manajemen Sumber Daya Manusia, Manajemen SDM
Divisions:	Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User:	khalimah
Date Deposited:	29 Jul 2025 08:17
Last Modified:	29 Jul 2025 08:17
URI:	http://repository.mercubuana.ac.id/id/eprint/96372

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