ZEFANYA, CHRIS NANDA (2025) CAREER COMPETENCIES SEBAGAI MEDIATOR DALAM PENGARUH JOB CRAFTING TERHADAP TASK PERFORMANCE PEKERJA DI JAKARTA. S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
Human resources are one of the main driving components of an organization, while the organization is one of the pillars of the country's economy. In an increasingly competitive and dynamic world of work, one of the important factors in the process of developing a company organization is known as job performance. This job performance does not develop and even tends to decline, if the worker's task performance is not good. Task performance refers to the ability of workers in how individuals complete the tasks given and become their responsibilities with appropriate quality, on time, and efficiently. The task performance dimension is considered to be part of job crafting behavior. Job crafting is the participation of workers in making the work environment a good environment and in accordance with their abilities. In addition to being related to job crafting, task performance is also related to career competencies. Career competencies are defined as the knowledge, skills, and abilities of workers as the basis for their career development and advancement. The research method applied in this study is a quantitative research method. The sample data in this study were 514 respondents. Using the mediation regression analysis technique of the PROCES V4.2 procedure for SPSS model by Hayes, and also conducted independent t-test and one-way anova analysis. The results of the study indicate that there is a relationship between the three research variables and career competencies as a mediator in the influence of job crafting on task performance. As a mediator, career competencies weaken the relationship between job crafting and task performance, compared to the direct relationship between job crafting and task performance. Based on the results of the analysis process that has been carried out, the results show that career competencies have a role as a mediator in the influence of job crafting on task performance. Keywords: Task Performance, Job Crafting, and Career Competencies Sumber daya manusia adalah salah satu komponen penggerak utama suatu organisasi, sementara organisasi adalah salah satu tonggak perekonomian negara. Di dalam dunia kerja yang semakin kompetitif dan dinamis, salah satu faktor penting dalam proses berkembangnya organisasi perusahaan dikenal dengan job performance. Job performance ini menjadi tidak berkembang bahkan cenderung menurun, jika task performance pekerja kurang baik. Task performance merujuk pada kemampuan pekerja dalam bagaimana individu menyelesaikan tugas-tugas yang diberikan dan menjadi tanggung jawab mereka dengan kualitas yang sesuai, tepat waktu, dan efisien. Dimensi task performance dianggap dapat menjadi bagian dari perilaku job crafting. Job crafting adalah keikutsertaan pekerja dalam membuat lingkungan kerja menjadi lingkungan yang baik dan sesuai dengan kemampuannya. Selain berhubungan dengan job crafting, task performance juga berhubungan dengan career competencies. Career competencies didefinisikan sebagai wawasan, keterampilan, serta kecakapan para tenaga kerja sebagai dasar pengembangan dan kemajuan karirnya. Metode penelitian yang diterapkan dalam penelitian ini adalah metode penelitian kuantitatif. Data sampel dalam penelitian ini adalah 514 responden. Menggunakan tehnik analisis regresi mediasi model PROCES V4.2 procedure for SPSS oleh Hayes, dan juga dilakukan analisa independent t-test dan anova oneway. Hasil penelitian menunjukkan bahwa terdapat hubungan antara ketiga variabel penelitian dan career competencies menjadi mediator dalam pengaruh job crafting terhadap task performance. Sebagai mediator career competencies melemahkan hubungan antara job crafting dengan task performance, dibandingkan dengan hubungan langsung antara job crafting dengan task performance. Berdasarkan dari hasil proses analisis yang sudah dilakukan, hasil menunjukkan bahwa career competencies memiliki peran sebagai mediator dalam pengaruh job crafting terhadap task performance. Kata kunci: Task Performance, Job Crafting, and Career Competencies
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