FITRIANDY, FITRIANDY (2024) STRATEGI MARKETING PUBLIC RELATIONS UNTUK MENINGKATKAN BRAND AWARENESS PEMBIAYAAN ULTRA MIKRO PADA PUSAT INVESTASI PEMERINTAH KEMENTERIAN KEUANGAN. S2 thesis, Universitas Mercu Buana Jakarta.
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Abstract
The Government Investment Center (PIP) is a Public Service Agency tasked with managing and distributing financing from the government to ultra-micro business actors through UMi financing products. Since 2017 PIP has carried out various marketing communications. The target of UMi financing distribution from the Minister of Finance has always been achieved, but Brand Awareness about UMi financing is still very low. This study aims to explain how the Marketing Public Relations (MPR) strategy that has been carried out by PIP in increasing Brand Awareness and discuss how to implement it in the period 2021 to 2022. This research uses the post-positivism paradigm, with a qualitative descriptive method and with a case study approach. Researchers carry out interviews, observations, and documentation reviews to collect data and answer research objectives. This study found the cause of UMi's low Brand Awareness financing, namely the PIP policy to prevent moral hazards at the beginning of its establishment. In addition, the management of the MPR by PIP is still carried out adhoc. In the end, the researcher provided several technical recommendations to PIP in the management of the UMi financing MPR. Keywords: Brand Awareness, Marketing Public Relations, UMi Financing, Ultra Micro, MSMEs. Pusat Investasi Pemerintah(PIP) adalah Badan Layanan Umum yang bertugas mengelola dan menyalurkan pembiayaan dari pemerintah kepada pelaku usaha ultra mikro melalui produk pembiayaan UMi. Sejak 2017 PIP melaksanakan berbagai komunikasi pemasaran. Target penyaluran pembiayaan UMi dari Menteri Keuangan selalu tercapai, namun Brand Awareness tentang pembiayaan UMi masih sangat rendah. Penelitian ini bertujuan untuk menjelaskan bagaimana strategi Marketing Public Relations(MPR) yang telah dilakukan oleh PIP dalam meningkatkan Brand Awareness dan mendiskusikan bagaimana implementasi pada periode 2021 sampai dengan 2022. Penelitian ini menggunakan paradigma postpositivisme, dengan metode deskriptif kualitatif dan dengan pendekatan studi kasus. Peneliti melaksanakan wawancara, observasi, dan telaah dokumentasi untuk mengumpulkan data dan menjawab tujuan penelitian. Penelitian ini menemukan penyebab rendahnya Brand Awareness pembiayaan UMi yaitu kebijakan PIP untuk mencegah terjadinya moral hazard pada saat awal berdiri. Selain itu pengelolaan MPR oleh PIP masih dilaksanakan secara adhoc. Pada akhirnya peneliti memberikan beberapa rekomendasi teknis kepada PIP dalam pengelolaan MPR pembiayaan UMi . Kata Kunci: Brand Awareness, Marketing Public Relations, Pembiayaan UMi, Ultra Mikro, UMKM.
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