ALFARIZKI, DANISHABRI (2024) PENGARUH KOMITMEN ORGANISASIONAL, KEPUASAN KERJA, DAN STRES KERJA TERHADAP TURNOVER INTENTION (Studi pada Karyawan P.T. Dwibina Prima Jakarta). S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
ABSTRACT This study aims to determine the influence of organizational commitment, job satisfaction, and job stress on turnover intention among employees of P.T. Dwibina Prima. This quantitative research employs a causal method with non-probability sampling and a saturated sample/survey technique. The study was conducted with 65 employees of P.T. Dwibina Prima as respondents, and the data were analyzed using Structural Equation Modeling - Partial Least Square (SEM-PLS). The results show that organizational commitment and job satisfaction have a negative and significant effect on turnover intention, while job stress does not have a significant effect on turnover intention. It is recommended that P.T. Dwibina Prima enhance organizational commitment and job satisfaction and reduce stress by providing rewards, development opportunities, challenging tasks, constructive feedback, and encouraging open communication. Consistent implementation of these measures will improve employee retention ABSTRAK Penelitian ini bertujuan untuk mengetahui pengaruh komitmen organisasional, kepuasan kerja, dan stres kerja terhadap turnover intention pada karyawan P.T. Dwibina Prima. Jenis penelitian adalah penelitian kuantitatif dengan metode kausal, teknik pengambilan data non-probabilty dengan sampel jenuh/survei. Penelitian dilakukan ke 65 karyawan P.T. Dwibina Prima sebagai responden, yang kemudian dianalisis menggunakan Structural Equation Modeling - Partial Least Square (SEM-PLS). Hasil penelitian menunjukkan bahwa komitmen organisasional dan kepuasan kerja memiliki pengaruh negatif dan signifikan terhadap turnover intention, sedangkan stres kerja tidak memiliki pengaruh signifikan terhadap turnover intention. Disarankan untuk P.T. Dwibina Prima agar meningkatkan komitmen dan kepuasan kerja serta mengurangi stres dengan cara memberikan penghargaan, kesempatan pengembangan, tugas menantang, umpan balik konstruktif, dan dorong komunikasi terbuka. Implementasi konsisten akan meningkatkan retensi karyawan.
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