ADELIANI, ZUNITA (2024) IMPLEMENTASI BUSINESS PROCESS RE-ENGINEERING UNTUK MENINGKATKAN MOTIVASI PENGGUNA PADA PLATFORM 'KAMPUS GRATIS' (Studi kasus: Menara Indonesia). S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
Information technology is growing day by day, this affects several existing business processes in an organization. PT. Menara Indonesia or better known as M-Knows Consulting is a company engaged in the field of Consulting & Training. M-Knows Consulting offers service products, one of the well-known services is the Free Campus platform. The Free Campus is an e-learning management system that includes reports on improvements or student learning progress just like universities. This platform implements a Distance Learning (PJJ) system. The problem that occurs is that the business process flow on the Free Kmapus platform has not been able to increase user motivation so that the target achievement on the platform is not achieved. To overcome these problems, organizations must improve their business process flow by implementing Business Process Reengineering (BPR). This aims to identify business processes that are currently running on the Free Campus platform so as to create effective and efficient systems, processes and procedures. The Business Process Reengineering (BPR) method is an approach to a business that functions to improve an organization's business processes so that it is expected to be more profitable for the organization. The framework used in this research is Business Process Modeling Notation (BPMN) with Bizagi tools. Keyword: Business Process Reenginering (BPR), Business Process Modelling Notation (BPMN), Distance Learning (PJJ). Teknologi informasi semkain hari semkain berkembang, hal ini m mempe ngaruhi beberbeberapa pros es bisnis yang ada pada suatau organisasi. PT PT. Menara Indonesaia atau lebih dikenal dengan M M-Knows Consulting merupakan salah satu perusahaan yang bergerak dalam bidang Consulting & Training. M M-Knows Consulting menawarkan produk jasa, salah satu jasa yang terkenal yaitu platform Kampus Gratis. Kampus Gratis merupakan salah satu sistem manajemen e e-learning yang mencantumkan laporan peningkatan atau progres pembelajaran mahasiswa layaknya seperti perguruan tinggi. Platform ini merapkan sistem Pembelajaran Jar ak Jauh (PJJ). Masalah yang terjadi yaitu alur proses bisnis yang ada platform Kmapus Gratis belum bisa meningkatkan motivasi pengguna sehingga pencapaian target pada platform tidak tercapai. Untuk mengatasi permasalahan tersebut organisasi harus memperba iki alur proses bisnisnya dengan cara mengimplementasikan Business Process Reenginering (BPR). Hal ini bertujuan untuk mengidentifikasi proses bisnis yang sedang berjalan pada platform Kampus Gratis sehingga menciptakan sistem, proses dan prosedu yang efek tif dan efisien. Metode Business Process reenginering (BPR) meruapakan salah satu metode pendekana terhadap suatau bisnis yang berfungsi untuk melakukan berbaikan proses bisnis suatu organisasi sehingga diharapkan bisa lebih menguntungkan bagi organisasi. Freamwork yang digunakan pada penelitian ini yaitu Business Process Modelling Notation (BPMN) dengan tools Bizagi. Kata Kunci Kunci: Business Process Reenginering (BPR), Business Process Modelling Notation ( BPMN), Pembelajaran Jarak Jauh (BPMN), Pembelajaran Jarak Jauh (PJJ)
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