PENGARUH KEPUASAN KERJA, KECERDASAN EMOSIONAL DAN IKLIM ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOUR PADA PT. LOSCAM INDONESIA (Studi Pada Karyawan PT. Loscam Indonesia)

ANTIKA, YULIANI LINTANG (2020) PENGARUH KEPUASAN KERJA, KECERDASAN EMOSIONAL DAN IKLIM ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOUR PADA PT. LOSCAM INDONESIA (Studi Pada Karyawan PT. Loscam Indonesia). S1-Sarjana thesis, Universitas Mercu Buana Jakarta.

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Abstract

The main objective of this study was to determine the effect of job satisfaction, emotional intelligence and organizational climate towards organizational citizenship behavioral PT. Loscam Indonesia by using quantitative-descriptive approach. Data were collected from 78 respondents who were employees of PT. Loscam Indonesia. Data analysis in this study use alternative methods of structural equation modeling (SEM) which is partial least square (PLS). The first phase of the current study is to validate each variable’s question as well as it’s reliabilities. The second phase is to test the relationships among the effect job satisfaction, emotional intelligence and organizational climate towards organizational citizenship behavioral. The outcomes of this present study have shown that the emotional intelligence and organizational climate have positive and significant effects while job satisfaction although has positive effect, however, it was not significant enough. Keywords: Job Satisfaction, Emotional Intelligence, Organizational Climate, Organizational Citizenship Behavioral Tujuan utama dari penelitian ini adalah untuk pengaruh kepuasan kerja, kecerdasan emosi dan iklim organisasi terhadap organizational citizenship behaviour pada PT. Loscam Indonesia dengan menggunakan pendekatan deskriptif kuantitatif. Data dalam penelitian diperoleh dari 78 responden yang merupakan karyawan PT. Loscam Indonesia. Analisis data dalam penelitian ini menggunakan metode alternatif dari structural equation modeling (SEM) yaitu partial least square (PLS). Tahap pertama dalam penelitian ini untuk menguji validitas pertanyaan setiap variabel berikut dengan reliabilitasnya. Tahap kedua menguji hubungan antara kepuasan kerja, kecerdasan emosi dan iklim organisasi terhadap organizational citizenship behaviour. Hasil dari penelitian ini menyatakan bahwa variabel kecerdasan emosi dan iklim organisasi berpengaruh positif dan signifikan terhadap organizational citizenship behaviour sementara variabel kepuasan kerja tidak berpengaruh terhadap organizational citizenship behavior. Kata Kunci: Kepuasan Kerja, Kecerdasan Emosi, Iklim Organisasi, Organizational Citizenship Behavior.

Item Type: Thesis (S1-Sarjana)
NIM: 43115010419
Uncontrolled Keywords: Kepuasan Kerja, Kecerdasan Emosi, Iklim Organisasi, Organizational Citizenship Behavior.
Subjects: 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 070 Documentary Media, Educational Media, News Media, Journalism, Publishing/Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.1-070.9 Standard Subdivisions of Documentary Media, Educational Media, News Media, Journalism, Publishing/Subdivisi Standar Dari Media Dokumenter, Media Pendidikan, Media Berita, Jurnalisme, Penerbitan > 070.4 Journalism/Jurnalisme, Jurnalistik, Pers > 070.48 Journalism Directed to Special Groups/Jurnalistik Disutradarai oleh Kelompok Khusus > 070.486 Occupational and Employee Groups/Kelompok Kerja dan Karyawan
300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 331 Labor Economics/Ekonomi Perburuhan > 331.2 Conditions of Employment/Kondisi Buruh, Kondisi Pekerja, Kondisi Pegawai, Kondisi Karyawan
600 Technology/Teknologi > 640 Home Economic and Family Living Management/Kesejahteraan Rumah Tangga dan Manajemen Kehidupan Keluarga > 647 Management Housekeeping/Pengaturan Pekerjaan Rumah Tangga > 647.3 Outdoor Employees/Karyawan Di Luar Ruangan
600 Technology/Teknologi > 640 Home Economic and Family Living Management/Kesejahteraan Rumah Tangga dan Manajemen Kehidupan Keluarga > 647 Management Housekeeping/Pengaturan Pekerjaan Rumah Tangga > 647.6 Employee Hours and Duties/Jam dan Tugas Karyawan
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Dede Muksin Lubis
Date Deposited: 16 Sep 2020 06:49
Last Modified: 16 Sep 2020 06:49
URI: http://repository.mercubuana.ac.id/id/eprint/57091

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