RIZKI MAULANA, MUHAMAD (2020) PENGARUH KEPEMIMPINAN TRANSFORMASIONAL, KOMUNIKASI ORGANISASI, DAN KEPUASAN KERJA KARYAWAN TERHADAP KINERJA KARYAWAN (Studi pada Pizza Hut Cabang Pesona Khayangan Depok dan Kemanggisan). S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
This study aims to determine the effect of Transformational Leadership, Organizational Communication, and Job Satisfaction on Employee Performance at the Pizza Hut Khayangan and Pesanggahan Pesona Respondents in this study were employees of the Pizza Hut Pesona Khayangan and Kemanggisan Branch. This research was conducted on 54 respondents using a quantitative approach. The data analysis method used is structural equation modeling (SEM-PLS). The results of this study prove that of transformational leadership has a significant and positive effect on employee performance, transformational leadership has a significant and positive effect on organizational communication, organizational communication has a significant and positive effect on employee performance, transformational leadership has a significant and positive effect on job satisfaction, job satisfaction has a significant positive effect on employee performance at the Pizza Hut Branch of Pesona Khayangan and Kemanggisan Keywords: Transformational Leadership, Organizational Communication, Job Satisfaction, Employee Performance Penelitian ini bertujuan untuk mengetahui pengaruh Kepemimpinan Transformasional, Komunikasi Organisasi, dan Kepuasan Kerja terhadap Kinerja Karyawan di Pizza Hut Cabang Pesona Khayangan dan Kemanggisan Responden pada penelitian ini adalah karyawan Pizza Hut Cabang Pesona Khayangan dan Kemanggisan. Penelitian ini dilakukan terhadap 54 responden dengan menggunakan pendekatan kuantitatif. Metode analisis data yang digunakan adalah structural equation modeling (SEM-PLS). Hasil penelitian ini membuktikan bahwa kepemimpinan transformasional berpengaruh positif dan signifikan terhadap kinerja karyawan, kepemimpinan transformasional berpengaruh positif dan signifikan terhadap komunikasi organisasi, komunikasi organisasi berpengaruh positif dan signifikan terhadap kinerja karyawan, kepemimpinan transformasional berpengaruh positif dan signifikan terhadap kepuasan kerja, kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan di Pizza Hut Cabang Pesona Khayangan dan Kemanggisan Kata Kunci : Kepemimpinan Transformasional, Komunikasi Organisasi, Kepuasan Kerja, Kinerja Karyawan
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