STUDI DIMENSI PENGETAHUAN DAN KUALITAS SISTEM: PENDEKATAN D&M IS SUCCESS MODEL (Studi Penggunaan e-SPT Orang Pribadi Pada KPP Kebon Jeruk Satu Jakarta Barat)

SUKIYANINGSIH, TRI WAHYUNI (2018) STUDI DIMENSI PENGETAHUAN DAN KUALITAS SISTEM: PENDEKATAN D&M IS SUCCESS MODEL (Studi Penggunaan e-SPT Orang Pribadi Pada KPP Kebon Jeruk Satu Jakarta Barat). S2 thesis, Universitas Mercu Buana Jakarta.

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Abstract

This research aims to determine the influence of factual knowledge, conceptual knowledge, procedural knowledge, knowledge of Metacognition, quality system and perceived usefulness. This research is quantitative research on tax payers in KPP Kebon Jeruk Satu Jakarta Barat respondent as many as 84 taxpayers who use e-spt in the reporting of taxes. PLSP Path Modelling (PLS-PM) is used as a tool of analysis in this research. Research data used are derived from questionnaires collected by survey methods. A survey conducted for a month is the month of March 2018. The survey was conducted in the KPP Kebon Jeruk Jakarta One. The results of the analysis show that the factual knowledge to quality systems, conceptual knowledge to procedural knowledge system, the quality of the effect on the quality of the system, knowledge of Metacognition effect to the quality system quality system and effect on perceived usefulness. Keywords: Factual Knowledge, Conceptual Knowledge, Procedural Knowledge, knowledge of Metacognition, quality system, Perceived Usefulness. Penelitian ini bertujuan mengetahui pengaruh pengetahuan faktual, pengetahuan konseptual, pengetahuan prosedural, pengetahuan metakognitif, kualitas sistem dan perceived usefulness. Penelitian ini adalah penelitian kuantitatif pada wajib pajak di KPP Kebon Jeruk Satu Jakarta Barat dengan responden sebanyak 84 wajib pajak yang menggunakan e-spt dalam pelaporan pajaknya. PLSP Path Modelling (PLSPM) digunakan sebagai alat analisis dalam penelitian ini. Data penelitian yang digunakan berasal dari kuesioner yang dikumpulkan dengan metode survei. Survey dilakukan selama satu bulan yaitu bulan maret 2018. Survei dilakukan di KPP Kebon Jeruk Satu Jakarta Barat. Hasil analisis menunjukan bahwa pengetahuan faktual berpegaruh terhadap kualitas sistem, pengetahuan konseptual berpengaruh terhadap kualitas sistem, pengetahuan prosedural berpengaruh terhadap kualitas sistem, pengetahuan metakognitif berpengaruh terhadap kualitas sistem dan kualitas sistem berpengaruh terhadap perceived usefulness. Kata Kunci: Pengetahuan Faktual, Pengetahuan Konseptual, Pengetahuan Prosedural, Pengetahuan Metakognitif, Kualitas sistem, Perceived Usefulness

Item Type: Thesis (S2)
Call Number CD: CD/555. 18 001
Call Number: TA/55/18/044
NIM: 55515120020
Uncontrolled Keywords: Pengetahuan Faktual, Pengetahuan Konseptual, Pengetahuan Prosedural, Pengetahuan Metakognitif, Kualitas sistem, Perceived Usefulness
Subjects: 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.6 Quality Management/Manajemen Kualitas
700 Arts/Seni, Seni Rupa, Kesenian > 700. Arts/Seni, Seni Rupa, Kesenian > 700.1-700.9 Standards Subdivisions of The Arts/Subdivisi Standard dari Karya Seni > 700.4 Special Topics in The Arts/Topik Tertentu dalam Karya Seni > 700.41 Arts Displaying Specific Qualities of Style, Mood, Viewpoint/Seni Menampilkan Kualitas Gaya Tertentu, Suasana Hati, Sudut Pandang
Divisions: Pascasarjana > Magister Akuntansi
Depositing User: Dede Muksin Lubis
Date Deposited: 29 Oct 2018 01:56
Last Modified: 07 Nov 2018 03:43
URI: http://repository.mercubuana.ac.id/id/eprint/45297

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