AMINARTI, SILVIA (2018) PENGARUH PELATIHAN, LOYALITAS DAN BEBAN KERJA TERHADAP KINERJA PEGAWAI PT BANK CENTRAL ASIA TBK CABANG PALEM LESTARI. S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
This research aims to determine the effect of Training, Loyalty and Workload to Employee Performance in PT Bank Central Asia Tbk Taman Palem Lestari Branch. Technique of collecting data in form of questionnaire by using ordinal scale. This research was conducted on 50 respondents by using quantitative descriptive approach and hypothesis testing. For that, the method of data analysis used is statistical analysis in the form of multiple linear regression test. The results of this study show that partially and simultaneously, the variables of Training, Loyalty and Workload Affects Employee Performance in PT Bank Central Asia Tbk Taman Palem Lestari Branch. Therefore the test result of this research states that there is simultaneous influence between the variables of Training, Loyalty and Workload to Employee Performance in PT Bank Central Asia Tbk Taman Palem Lestari Branch. Keywords: Training, Loyalty, Workload, Employee Performance, PT Bank Central Asia Tbk Taman Palem Lestari Branch Penelitian ini bertujuan untuk mengetahui pengaruh Pelatihan, Loyalitas dan Beban Kerja Terhadap Kinerja Pada Pegawai PT Bank Central Asia Tbk Cabang Taman Palem Lestari. Teknik pengumpulan data berbentuk kuisioner dengan menggunakan skala ordinal. Penelitian ini dilakukan terhadap 50 responden dengan menggunakan pendekatan deskriptif kuantitatif dan pengujian hipotesis. Untuk itu, metode analisis data yang digunakan adalah analisis statistik dalam bentuk uji regresi linear berganda. Hasil penelitian ini menunjukan bahwa secara parsial dan simultan, variabel Pelatihan, Loyalitas dan Beban Kerja Berpengaruh Terhadap Kinerja Pada Pegawai PT Bank Central Asia Tbk Cabang Taman Palem Lestari. Oleh karena itu hasil uji dari penelitian ini menyatakan bahwa terdapat pengaruh simultan antara variabel Pelatihan, Loyalitas dan Beban Kerja Terhadap Kinerja Pada Pegawai PT Bank Central Asia Tbk Cabang Taman Palem Lestari. Kata Kunci: Pelatihan, Loyalitas, Beban Kerja, Kinerja Pegawai, PT Bank Central Asia Tbk Cabang Taman Palem Lestari.
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