PENGARUH KUALITAS SISTEM, KUALITAS INFORMASI DAN PERSEPSI MANFAAT TERHADAP KEPUASAN PEMAKAI SOFTWARE AKUNTANSI KEUANGAN SERTA IMPLIKASINYA PADA KINERJA INDIVIDU (Studi pada Bagian Akuntansi dan Keuangan Perusahaan International Freight Forwarding)

ANJARWATI, SRI (2018) PENGARUH KUALITAS SISTEM, KUALITAS INFORMASI DAN PERSEPSI MANFAAT TERHADAP KEPUASAN PEMAKAI SOFTWARE AKUNTANSI KEUANGAN SERTA IMPLIKASINYA PADA KINERJA INDIVIDU (Studi pada Bagian Akuntansi dan Keuangan Perusahaan International Freight Forwarding). S2 thesis, Universitas Mercu Buana Jakarta.

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Abstract

Research aimed to analyze the effect of system quality, information quality and perceived usefulness to user satisfaction on finance accounting software and its impact on individual performance (Empirical study on finance accounting department of international freight forwarding). Sampling technique is using purposing sampling based on questionnaires distributed to users of finance accounting software who work at international freight forwarding. The number of studied samples are 200 respondents. The analytical method used by Structure Equation Models (SEM) with Lisrel software. The result of study show that system quality and information quality have significant influence to the perceived usefulness. System quality, information quality and perceived usefulness have significant influence to user satisfaction. User satisfaction has significant influence to individual performance. The highest influence from overall model is shown by the influence of system quality on perceived usefulness. Perceived usefulness has positife significant influence on individual performance through the intervening user satisfaction software but direct influence has no significant. Key Words: information system, perceived usefulness, user satisfaction, individual performance. Penelitian ini bertujuan menganalisis ”Pengaruh Kualitas Sistem, Kualitas Informasi terhadap Persepsi Manfaat dan Kepuasan Pemakai Software Akuntansi Keuangan serta Implikasinya serta Implikasinya pada Kinerja Individu (Studi pada Bagian Akuntansi dan Keuangan Perusahaan International Freight Forwarding).” Teknik pengambilan sampel menggunakan purposive sampling yaitu pengambilan sampel berdasarkan kriteria. Kriteria sampel adalah responden yang menggunakan software akuntansi keuangan pada bagian akuntansi dan keuangan. Jumlah responden yang digunakan sebanyak 200 responden. Analisis data menggunakan structure equation model dengan alat bantu Lisrel software. Hasil penelitian menunjukkan kualitas sistem, dan kualitas informasi berpengaruh signifikan terhadap persepsi manfaat. Kualitas sistem, kualitas informasi dan persepsi manfaat terhadap kepuasan pemakai software. Kepuasan pemakai software berpengaruh signifikan terhadap kinerja individu. Pengaruh terbesar ditunjukkan oleh kualitas sistem terhadap persepsi manfaat. Persepsi manfaat berpengaruh positif terhadap kinerja individu melalui intervening kepuasan pemakai software namun secara langsung tidak berpengaruh signifikan. Kata kunci : kualitas sistem, kualitas informasi, persepsi manfaat, kepuasan pemakai software, kinerja individu

Item Type: Thesis (S2)
NIM: 55515110083
Uncontrolled Keywords: kualitas sistem, kualitas informasi, persepsi manfaat, kepuasan pemakai software, kinerja individu
Subjects: 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.6 Quality Management/Manajemen Kualitas
700 Arts/Seni, Seni Rupa, Kesenian > 700. Arts/Seni, Seni Rupa, Kesenian > 700.1-700.9 Standards Subdivisions of The Arts/Subdivisi Standard dari Karya Seni > 700.4 Special Topics in The Arts/Topik Tertentu dalam Karya Seni > 700.41 Arts Displaying Specific Qualities of Style, Mood, Viewpoint/Seni Menampilkan Kualitas Gaya Tertentu, Suasana Hati, Sudut Pandang
Divisions: Pascasarjana > Magister Akuntansi
Depositing User: Dede Muksin Lubis
Date Deposited: 07 Jul 2018 01:23
Last Modified: 07 Jul 2018 01:23
URI: http://repository.mercubuana.ac.id/id/eprint/43553

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