PENGARUH DIMENSI KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN HOTEL MEGA ANGGREK (Studi Kasus Pada Hotel Mega Anggrek Jakarta)

SUTRISNA, AKHMAD (2017) PENGARUH DIMENSI KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN HOTEL MEGA ANGGREK (Studi Kasus Pada Hotel Mega Anggrek Jakarta). S1 thesis, Universitas Mercu Buana Jakarta.

[img]
Preview
 Text (HAL COVER)
Halaman COVER_PERNYATAAN KEASLIAN SCAN_LEMBAR PENGESAHAN SCAN_KATA PENGANTAR_DAFTAR ISI_Fixed.pdf
Download (687kB) | Preview
[img]
Preview
 Text (ABSTRAK)
Abstrak.pdf
Download (251kB) | Preview
[img] Text (BAB I)
BAB 1.pdf
Restricted to Registered users only
Download (516kB)
[img] Text (BAB II)
BAB 2.pdf
Restricted to Registered users only
Download (565kB)
[img] Text (BAB III)
BAB 3.pdf
Restricted to Registered users only
Download (780kB)
[img] Text (BAB IV)
BAB 4.pdf
Restricted to Registered users only
Download (869kB)
[img] Text (BAB V)
BAB 5.pdf
Restricted to Registered users only
Download (293kB)
[img] Text (DAFTAR PUSTAKA DAN LAMPIRAN)
Halaman Daftar Pustaka dan Lampiran.pdf
Restricted to Registered users only
Download (1MB)

Abstract

PENGARUH DIMENSI KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN HOTEL MEGA ANGGREK (Studi Kasus Pada Hotel Mega Anggrek Jakarta)

Item Type: Thesis (S1)
Call Number CD: FE/MJ. 17 283
NIM/NIDN Creators: 43112120085
Uncontrolled Keywords: Dimensi Kualitas Pelayanan, Hotel, Reliabilty, Responsiveness, Assurance, Empathy, Tangibles, Kepuasan Konsumen
Subjects: 200 Religion/Agama > 260 Christian Social Theology/Teologi Sosial Kristen > 268 Religious Education/Pendidikan Agama Kristen, Pengajaran Agama Kristen > 268.7 Services/Pelayanan
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.8 Marketing, Management of Distribution/Marketing, Manajemen Distribusi
900 Geography and History/Sejarah, Geografi dan Disiplin Ilmu yang Berkaitan > 910 Geography and Travel/Geografi dan Perjalanan > 910.1-910.9 Standard Subdivisions of Geography and Travel/Subdivisi Standar dari Geografi dan Perjalanan > 910.4 Accounts Travels/Kisah Perjalanan > 910.46 Hotels/Hotel, Motel
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Admin Perpus UMB
Date Deposited: 07 Mar 2017 16:00
Last Modified: 28 Feb 2024 02:23
URI: http://repository.mercubuana.ac.id/id/eprint/33143

Actions (login required)

View Item View Item
UMB Repository is powered by EPrints 3 which is developed by the School of Electronics and Computer Science at the University of Southampton. More information and software credits.