Items where Author is "SURYANA, I WAYAN"

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Thesis

SURYANA, I WAYAN (2012) PENGARUH DIMENSI KUALITAS PELAYANAN TERHADAP KEPUASAN DAN DAMPAKNYA TERHADAP LOYALITAS PELANGGAN PADA COUNTRYSTYLE DONUTS YANG BERLOKASI DI GEDUNG BURSA EFEK JAKARTA. S2 thesis, Universitas Mercu Buana Jakarta-Menteng.

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