Items where Author is "SEPTIANI, AMELIA"

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Thesis

SEPTIANI, AMELIA (2020) ANALISA KUALITAS PELAYANAN PADA SUB BAGIAN KEPEGAWAIAN DITJEN BINA KEUANGAN DAERAH KEMENDAGRI MENGGUNAKAN METODE SERVICE QUALITY (SERVQUAL) DAN IMPORTANCE PERFORMACE ANALYSIS (IPA). S1 thesis, Universitas Mercu Buana Jakarta.

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