Items where Author is "SEPTIANI, AMELIA"

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SEPTIANI, AMELIA (2020) ANALISA KUALITAS PELAYANAN PADA SUB BAGIAN KEPEGAWAIAN DITJEN BINA KEUANGAN DAERAH KEMENDAGRI MENGGUNAKAN METODE SERVICE QUALITY (SERVQUAL) DAN IMPORTANCE PERFORMACE ANALYSIS (IPA). S1 thesis, Universitas Mercu Buana Jakarta.

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