Items where Author is "NUGRAHA, ROBBY HAKIM"

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Thesis

NUGRAHA, ROBBY HAKIM (2020) ANALISIS PEMASARAN RELASIONAL DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DAN IMPLIKASINYA PADA LOYALITAS PELANGGAN DI PT PRECISION TOOLS SERVICE INDONESIA (PTSI). S2 thesis, UNIVERSITAS MERCU BUANA.

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